Azure DevOps vs ManageEngine ServiceDesk Plus
Compare Azure DevOps and ManageEngine ServiceDesk Plus on features, pricing, and buyer fit using the same researched criteria.
Azure DevOps
Azure Repos/Boards/Pipelines — first 5 Basic users free, then $6/user/mo; Basic + Test Plans $52/user/mo; Artifacts 2 GiB free.
Best for
- • Microsoft/Azure-native engineering orgs
- • Teams that want Boards + Repos + Pipelines without GitHub
- • QA groups that will actually buy Test Plans seats
Starting from $6.00/user/mo
Free plan available
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Azure DevOps is better for
- ✓ Starting pricing
- ✓ Integrations
Tie
- • Free plan
- • Security & admin
Choose Azure DevOps if: Microsoft/Azure-native engineering orgs
Choose ManageEngine ServiceDesk Plus if: SMB/mid-market IT teams that want a published $13/technician ITSM SKU
ManageEngine ServiceDesk Plus
SMB/mid-market ITSM — Cloud Standard from $13/technician/mo; free up to 5 techs Standard; Professional $27; Enterprise $67; 30-day trial. Does not outrank ServiceNow 8.7 / Freshservice 8.4.
Best for
- • SMB/mid-market IT teams that want a published $13/technician ITSM SKU
- • Zoho/ManageEngine-aligned shops that need incidents, changes, and assets without a ServiceNow RFP
- • Buyers who will actually use the 5-tech free Standard path before paid Cloud
Starting from $13.00/user/mo
Free plan available
Azure DevOps vs ManageEngine ServiceDesk Plus pricing
Azure DevOps researched starting price from $6/mo; a free plan is researched. ManageEngine ServiceDesk Plus researched starting price from $13/mo; a free plan is researched. Affiliate economics excluded.
Azure DevOps
From $6.00/user/mo
ManageEngine ServiceDesk Plus
From $13.00/user/mo
Azure DevOps
Starting from $6.00/user/mo
Free trial available
- Basic (first 5 users)$0.00/user/mo
- Boards, Repos, Pipelines, 2 GiB Artifacts — first five Basic users free.
- BasicPopular$6.00/user/mo
- $6/user/mo after the first five — Repos, Boards, Pipelines, Artifacts.
- Basic + Test Plans$52.00/user/mo
- $52/user/mo — Basic plus manual/exploratory test plans and UAT tools.
ManageEngine ServiceDesk Plus
Starting from $13.00/user/mo
Free trial available
- Standard (free up to 5 techs)$0.00/user/mo
- Free Standard path up to 5 technicians — evaluation / tiny IT desks, not unlimited Enterprise.
- 0: Up to 5 technicians
- Cloud StandardPopular$13.00/user/mo
- $13/technician/mo Cloud Standard floor — published SMB ITSM entry. 30-day trial.
- Professional$27.00/user/mo
- $27/technician/mo Professional — broader ITSM/asset depth than Standard.
- Enterprise$67.00/user/mo
- $67/technician/mo Enterprise — highest published Cloud ITSM pack on this ladder.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
Azure DevOps
$90.00/mo
ManageEngine ServiceDesk Plus
$195.00/mo
+$105.00/mo — ManageEngine ServiceDesk Plus costs more
Verified monthly unit prices · Aug 18, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
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