SoftwareGlimpse

Azure DevOps vs HaloITSM

Compare Azure DevOps and HaloITSM on features, pricing, and buyer fit using the same researched criteria.

Independently recommendedLast updated Aug 18, 20266 evidence sources2 screenshotsHow we compare
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Azure DevOps logo

Azure DevOps

8.2/10

Azure Repos/Boards/Pipelines — first 5 Basic users free, then $6/user/mo; Basic + Test Plans $52/user/mo; Artifacts 2 GiB free.

Best for

  • • Microsoft/Azure-native engineering orgs
  • • Teams that want Boards + Repos + Pipelines without GitHub
  • • QA groups that will actually buy Test Plans seats

Starting from $6.00/user/mo

Free plan available

Visit Azure DevOps
Read review

VS

Our verdict

Our verdict

No universal winner

No universal winner. Choose based on which criteria matter most for your team.

Azure DevOps is better for

  • ✓ Starting pricing
  • ✓ Free plan
  • ✓ Integrations

Tie

  • • Security & admin

Choose Azure DevOps if: Microsoft/Azure-native engineering orgs

Choose HaloITSM if: IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders

See detailed comparison ↓
HaloITSM logo

HaloITSM

7.9/10

All-in-one ITSM — first-party UK calculator ~£66/agent/mo annual; onboarding packages extra. Does not outrank ServiceNow 8.7 / Freshservice 8.4.

Best for

  • • IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders
  • • UK/GBP buyers who will model £66 annual plus onboarding
  • • Desks comparing HaloITSM to SysAid quotes and ManageEngine $13 Standard

Starting from $66.00/user/mo

No free plan

Visit HaloITSM
Read review

Comparison scorecard

Criterion-by-criterion results for Azure DevOps and HaloITSM. Numeric bars appear only when both products have approved scores.

  • Starting pricing

    Published floor price and what that floor actually includes.

    Azure DevOps

    Azure DevOps publishes a lower researched starting floor ($6/mo vs $66/mo for HaloITSM). Confirm currency, renewals, and add-ons — not a total TCO winner.

    Azure DevOpsStronger
    HaloITSMWeaker

  • Free plan

    Whether a usable free plan is published, and what it gates.

    Azure DevOps

    Azure DevOps researches a free plan; HaloITSM does not research a free plan.

    Azure DevOpsStronger
    HaloITSMWeaker

  • User / licence minimum

    Seat floors, per-employee minimums, and small-team pricing traps.

    Depends

    Check seat, agent, or licence minimums for Azure DevOps and HaloITSM on current vendor packaging.

    Azure DevOpsDepends
    HaloITSMDepends

  • Integrations

    Important third-party integrations.

    Azure DevOps

    Azure DevOps leads on integrations (9/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

    Azure DevOps9/10
    HaloITSM8/10

  • Security & admin

    Admin controls, access, compliance posture, and security packaging.

    Tie

    Azure DevOps and HaloITSM are close on security admin (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

    Azure DevOpsTie
    HaloITSMTie

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Affiliate disclosure: some links may be affiliate links. We may earn a commission at no extra cost to you. Rankings and scores are never based on commission. Full disclosure

Methodology disclosure: scores and recommendations follow SoftwareGlimpse evaluation criteria (version 1.0.0). Affiliate relationships do not determine rankings.

How we recommend: product claims are tied to recorded research where available.

AI-assisted disclosure: drafts may be AI-assisted from approved facts and assessments. Humans approve publishable editorial judgments. AI does not invent live prices or claim hands-on testing.