AppDynamics vs Ivanti Neurons for ITSM
Compare AppDynamics and Ivanti Neurons for ITSM on features, pricing, and buyer fit using the same researched criteria.
AppDynamics
Cisco APM / observability — Infrastructure from ~$6/vCPU/mo; Premium (infra+apps) from $33/vCPU/mo annual; Enterprise $50/vCPU; often Cisco EA quote. Does not outrank Datadog 8.6.
Best for
- • Cisco-aligned estates that will model vCPU Premium $33 (not $6 infra-only) as APM TCO
- • APM buyers comparing AppDynamics to Dynatrace DPS and Datadog modules
- • Teams already in a Cisco EA who will not self-serve Datadog tiles
Starting from $33.00/user/mo
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
AppDynamics is better for
- ✓ Starting pricing
Tie
- • Integrations
- • Security & admin
Choose AppDynamics if: Cisco-aligned estates that will model vCPU Premium $33 (not $6 infra-only) as APM TCO
Choose Ivanti Neurons for ITSM if: Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
Ivanti Neurons for ITSM
Enterprise ITSM (Ivanti Neurons / Service Manager) — contact sales. No public list. Does not outrank ServiceNow 8.7 / Freshservice 8.4.
Best for
- • Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
- • RFP buyers comparing Ivanti to ServiceNow and BMC Helix
- • Desks that will not self-serve a $19 Freshservice Starter
Starting from $95.00/user/mo
No free plan
Comparison scorecard
Criterion-by-criterion results for AppDynamics and Ivanti Neurons for ITSM. Numeric bars appear only when both products have approved scores.
- AppDynamics
Starting pricing
Published floor price and what that floor actually includes.
AppDynamics publishes a lower researched starting floor ($33/mo vs $95/mo for Ivanti Neurons for ITSM). Confirm currency, renewals, and add-ons — not a total TCO winner.
AppDynamicsStrongerIvanti Neurons for ITSMWeaker - Depends
Free plan
Whether a usable free plan is published, and what it gates.
AppDynamics does not research a free plan; Ivanti Neurons for ITSM does not research a free plan.
AppDynamicsDependsIvanti Neurons for ITSMDepends - Depends
User / licence minimum
Seat floors, per-employee minimums, and small-team pricing traps.
Check seat, agent, or licence minimums for AppDynamics and Ivanti Neurons for ITSM on current vendor packaging.
AppDynamicsDependsIvanti Neurons for ITSMDepends - Tie
Integrations
Important third-party integrations.
AppDynamics and Ivanti Neurons for ITSM are close on integrations (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
AppDynamics8/10Ivanti Neurons for ITSM8/10 - Tie
Security & admin
Admin controls, access, compliance posture, and security packaging.
AppDynamics and Ivanti Neurons for ITSM are close on security admin (9/10 vs 9/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
AppDynamicsTieIvanti Neurons for ITSMTie
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