Aircall vs Cisco Webex
Compare Aircall and Cisco Webex on features, pricing, and buyer fit using the same researched criteria.
Aircall
Mid-market cloud phone and customer-conversation platform with deep CRM/helpdesk CTI, IVR, power dialer on Professional, and paid AI add-ons — 3-licence minimum.
Best for
- • Mid-market sales and support teams that need CRM/helpdesk CTI as a primary buying criterion
- • Teams running inbound queues and IVR alongside outbound calling in one phone system
- • Salesforce, HubSpot or Zendesk shops that want click-to-dial and bidirectional call logging out of the box
Starting from $30.00/user/mo
No free plan
VS
Our verdict
There is no universal winner between Aircall and Cisco Webex. Choose Aircall when Mid-market sales and support teams that need CRM/helpdesk CTI as a primary buying criterion. Choose Cisco Webex when Enterprises standardising on Cisco hybrid-work UC (meetings + Calling + messaging). Criterion scores come from approved SoftwareGlimpse editorial assessments and first-party research — not hands-on lab testing.
Aircall is better for
- ✓ Power dialer
- ✓ WhatsApp Business
- ✓ CRM / CTI integrations
- ✓ Routing & IVR
Tie
- • Number / country coverage
- • Analytics
- • AI features
Choose Aircall if: Mid-market sales and support teams that need CRM/helpdesk CTI as a primary buying criterion
Choose Cisco Webex if: Enterprises standardising on Cisco hybrid-work UC (meetings + Calling + messaging)
Cisco Webex
Enterprise UC suite (meetings, messaging, Webex Calling) — Meet/Suite published floors; Calling and Contact Center often quote-layered.
Best for
- • Enterprises standardising on Cisco hybrid-work UC (meetings + Calling + messaging)
- • Organisations already in a Cisco EA that want Calling without a second UCaaS vendor
- • Buyers who need FedRAMP / regulated meeting paths and room-device ecosystems
Starting from $14.50/user/mo
Free plan available
Aircall vs Cisco Webex pricing
Aircall researched starting price from $30/mo. Cisco Webex researched starting price from $14.5/mo; a free plan is researched. Affiliate economics excluded.
Aircall
From $30.00/user/mo
Cisco Webex
From $14.50/user/mo
Aircall
Starting from $30.00/user/mo
Free trial available
- Essentials$30.00/user/mo
- From ~$30/licence/month on annual billing (research floor; page renders prices client-side). 3-licence minimum, 250+ integrations, IVR, call recording, click-to-dial, SMS/MMS, unlimited simultaneous outbound calls.
- minimum licences: 3
- max teams: 3
- included numbers: 1
- ProfessionalPopular$50.00/user/mo
- From ~$50/licence/month on annual billing (research floor). Adds Salesforce CTI, advanced analytics and live monitoring, smart routing and queue callback, Power Dialer and Voicemail Drop, plus all AI Assist features.
- minimum licences: 3
- max teams: unlimited
- included numbers: 1
- CustomCustom
- Custom package with a 25-licence minimum: custom onboarding, API developer support, SLA, SSO, unlimited Analytics+ history.
- minimum licences: 25
Cisco Webex
Starting from $14.50/user/mo
Free trial available
- Webex Free$0.00/user/mo
- Free forever meetings (40 min / 100 attendees), unlimited messaging, whiteboards, local recording — confirmed on webex.com/pricing 2026-08-17.
- Webex Meet$14.50/user/mo
- From ~$14.50/user/month research floor (medium) — unlimited meetings with AI assistant packaging; meetings-first SKU without full Calling bundle.
- Webex SuitePopular$22.50/user/mo
- From ~$22.50/user/month research floor (medium). Meetings + messaging + cloud calling bundle — primary UC scoring surface for business-phone peers.
- Webex EnterpriseCustom
- Up to 1,000 attendees, unlimited cloud recording, FedRAMP paths, Events — custom / EA negotiated.
- Webex Contact CenterCustom
- Separate CCaaS ladder commonly cited ~$110–$235/agent/month — quote-based; not used as the Suite scored floor.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
Aircall
$450.00/mo
Cisco Webex
$217.50/mo
+$232.50/mo — Aircall costs more
Verified monthly unit prices · Aug 17, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
Some visit links may be affiliate links — we may earn a commission at no extra cost to you. Comparison outcomes are never based on commission.