Aircall vs RingCentral
Compare Aircall and RingCentral on features, pricing, and buyer fit using the same researched criteria.
Aircall
Mid-market cloud phone and customer-conversation platform with deep CRM/helpdesk CTI, IVR, power dialer on Professional, and paid AI add-ons — 3-licence minimum.
Best for
- • Mid-market teams where native CRM/helpdesk CTI is decisive
- • Sales/support orgs that want a phone system, not a full UCaaS suite
Starting from $30.00/user/mo
No free plan
VS
Our verdict
Aircall wins on CRM/CTI integration depth for mid-market teams living in Salesforce/HubSpot/Zendesk; RingCentral wins on enterprise routing, analytics breadth and all-in-one UCaaS (phone + meetings + messaging + RingCX path). Choose by CTI workspace vs suite standardisation.
Aircall is better for
- ✓ CRM / CTI integrations
RingCentral is better for
- ✓ Routing & IVR
- ✓ Analytics
Tie
- • Number / country coverage
- • Power dialer
- • WhatsApp Business
Choose Aircall if: Mid-market teams where native CRM/helpdesk CTI is decisive
Choose RingCentral if: Enterprise/mid buyers standardising phone + meetings + messaging
RingCentral
Enterprise-grade UCaaS / cloud phone platform (RingEX) with deep call routing, video, team messaging and contact-centre options — Core from ~$20/user/month annual.
Best for
- • Enterprise/mid buyers standardising phone + meetings + messaging
- • Organisations that need top-tier routing and a contact-centre path
Starting from $20.00/user/mo
No free plan
Aircall vs RingCentral pricing
Aircall: Essentials ~$30 and Professional ~$50 per licence/month annual (3-licence minimum) plus AI/Analytics+/WhatsApp add-ons. RingCentral: RingEX Core ~$20, Advanced ~$25, Ultra ~$35 per user/month annual research floors (medium confidence); RingCX and AI/CI often quote or add-on. Research 2026-08-17 — confirm live.
Aircall
From $30.00/user/mo
RingCentral
From $20.00/user/mo
Aircall
Starting from $30.00/user/mo
Free trial available
- Essentials$30.00/user/mo
- From ~$30/licence/month on annual billing (research floor; page renders prices client-side). 3-licence minimum, 250+ integrations, IVR, call recording, click-to-dial, SMS/MMS, unlimited simultaneous outbound calls.
- minimum licences: 3
- max teams: 3
- included numbers: 1
- ProfessionalPopular$50.00/user/mo
- From ~$50/licence/month on annual billing (research floor). Adds Salesforce CTI, advanced analytics and live monitoring, smart routing and queue callback, Power Dialer and Voicemail Drop, plus all AI Assist features.
- minimum licences: 3
- max teams: unlimited
- included numbers: 1
- CustomCustom
- Custom package with a 25-licence minimum: custom onboarding, API developer support, SLA, SSO, unlimited Analytics+ history.
- minimum licences: 25
RingCentral
Starting from $20.00/user/mo
Free trial available
- RingEX Core$20.00/user/mo
- From ~$20/user/month on annual billing (medium-confidence research floor; page often quote/selector gated). Cloud phone, team messaging, video meetings, SMS and core call routing.
- RingEX AdvancedPopular$25.00/user/mo
- From ~$25/user/month annual (medium confidence). Adds call recording, deeper analytics and stronger CRM/CTI relative to Core.
- RingEX Ultra$35.00/user/mo
- From ~$35/user/month annual (medium confidence). Top RingEX tier for larger UCaaS deployments before moving to RingCX contact centre.
- RingCXCustom
- Separate contact-centre ladder from ~$65+/agent — not scored as the RingEX Core phone floor. Quote-based packaging common.
- Customer Engagement BundleCustom
- Contact sales for bundled customer-engagement packaging beyond published RingEX seat floors.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
Aircall
$450.00/mo
RingCentral
$300.00/mo
+$150.00/mo — Aircall costs more
Verified monthly unit prices · Aug 17, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
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