
Wati Review
BUSINESS COMMUNICATIONS SOFTWAREChoose Wati when WhatsApp is where your customers actually buy and support themselves, and you need an official API, shared inbox, broadcasts and chatbots in one platform.
Starting price
$49.00/user/month
Free plan
No
Free trial
7 days
Best for
Ecommerce and D2C teams that sell and support on WhatsApp
Some links may be affiliate links — we may earn a commission at no extra cost to you. Rankings and scores are never based on commission. Affiliate disclosure
SoftwareGlimpse review
7.6/10
Good
- ease of use8
- voice messaging quality8
- routing workflows8
- integrations7
- analytics7
- outbound tools9
Wati plans & pricing
Verified 2026-08-17 from wati.io/pricing. Plan structure is first-party: Growth connects any 1 channel with 3 users included and no additional users, 15,000 broadcasts/month at standard rates, 1,000 free automation triggers, 2 commerce/CRM integrations, 10k API calls and 250 AI co-pilot credits; Pro includes 5 users with additional users at $24/user/month, unlimited broadcasts, 5 integrations including HubSpot, 200k API calls, 500 AI credits, advanced chatbots and CTWA tracking; Business includes 5 users with additional users at $69/user/month, unlimited broadcasts with volume discounts, unlimited integrations including Salesforce, 20M API calls, 1,500 AI credits, multiple WhatsApp numbers and round-robin assignment. Enterprise is quote-based. Platform-fee dollars render client-side by region, so the commonly cited annual-billed bands (~$49 Growth, ~$99 Pro, ~$299 Business) are recorded at LOW confidence and must be confirmed live. Every plan states additional per-message charges that vary by marketing/utility/authentication template and recipient country code, deducted from a non-expiring credit balance. A Shopify add-on costs $4.99/month; the Astra AI agent suite is priced separately. 7-day free trial with zero setup fees.
Growth
$49.00
per month, billed annually
- Small teams starting with core workflows
Pro
$99.00
per month, billed annually
- Everything in Growth, plus:
- Pro buyers
Business
$299.00
per month, billed annually
- Everything in Pro, plus:
- Teams that need deeper reporting and process controls
Enterprise
Custom
Contact sales
- Everything in Business, plus:
- Organizations needing custom commercial terms
Estimate team cost
Rough monthly and annual cost for Wati based on list pricing. Confirm rates on the vendor site before buying.
- Monthly
- $245.00
- Annual
- $2,940.00
Wati pricing compared
| Metric | Wati | Aircall | CallHippo | KrispCall |
|---|---|---|---|---|
| Starting price | $49.00/user/month | $30.00/user/month | $18.00/user/month | $12.00/user/month |
| Free plan | No | No | Yes | No |
| Free trial | Yes | Yes | Yes | No |