SolarWinds Incident Response Review
IT & DEVELOPMENT SOFTWAREChoose SolarWinds Incident Response (Squadcast) when on-call + incident response with a published $15 Pro floor is the job — not PagerDuty by default.
Starting price
$15.00/user/month
Free plan
No
Free trial
14 days
Best for
Teams that want on-call + incident response with a published Pro $15 annual floor
SoftwareGlimpse review
7.7/10
Good
- ease of use8
- it job fit9
- workflow depth8
- integrations8
- admin security7
- scalability7
SolarWinds Incident Response plans & pricing
Verified 2026-08-18 from solarwinds.com/it-incident-response-software/pricing (high confidence). Pro $15/user/mo billed annually; Premium $24/user/mo annual; Enterprise contact. 14-day trial. SolarWinds acquired Squadcast (Mar 2025); product rebranded to SolarWinds Incident Response; slug remains squadcast. Affiliate economics excluded.
Pro
$15.00
per user / mo, billed annually
- Small teams starting with core workflows
Premium
$24.00
per user / mo, billed annually
- Everything in Pro, plus:
- Teams with advanced workflow and scale needs
Enterprise
Custom
Contact sales
- Everything in Premium, plus:
- Organizations needing custom commercial terms
Estimate team cost
Rough monthly and annual cost for SolarWinds Incident Response based on list pricing. Confirm rates on the vendor site before buying.
- Monthly
- $75.00
- Annual
- $900.00
SolarWinds Incident Response pricing compared
| Metric | SolarWinds Incident Response | PagerDuty | incident.io | FireHydrant | Rootly |
|---|---|---|---|---|---|
| Starting price | $15.00/user/month | $21.00/user/month | $15.00/user/month | $25.00/user/month | $20.00/user/month |
| Free plan | No | Yes | Yes | Yes | No |
| Free trial | Yes | Yes | No | Yes | No |