SolarWinds Incident Response Review
IT & DEVELOPMENT SOFTWAREChoose SolarWinds Incident Response (Squadcast) when on-call + incident response with a published $15 Pro floor is the job — not PagerDuty by default.
Starting price
$15.00/user/month
Free plan
No
Free trial
14 days
Best for
Teams that want on-call + incident response with a published Pro $15 annual floor
SoftwareGlimpse review
7.7/10
Good
- ease of use8
- it job fit9
- workflow depth8
- integrations8
- admin security7
- scalability7
All features
17 featuresOfficial demos appear only beside high-value features where verified ResearchMedia is linked — not as a generic video gallery.
Incident management
ProSoftwareGlimpse assessment: Strong
What it supports
- Listed as available in product packaging
- Entry point: Pro
Included in
- ✓ Pro
- ✓ Premium
- ✓ Enterprise
SoftwareGlimpse teaching visual for SolarWinds Incident Response (original-diagram). Official vendor UI is a separate screenshot. Screenshot source ↗Change & problem management
ProSoftwareGlimpse assessment: Limited
What it supports
- Available with noted limits in current research
- Entry point: Pro
Included in
- ✓ Pro
- ✓ Premium
- ✓ Enterprise
Service catalog
ProSoftwareGlimpse assessment: Not supported
What it supports
- Entry point: Pro
Included in
- ✓ Pro
- ✓ Premium
- ✓ Enterprise
Official SolarWinds Incident Response product UI from solarwinds.com/it-incident-response-software. Screenshot source ↗Infrastructure monitoring
ProSoftwareGlimpse assessment: Limited
What it supports
- Available with noted limits in current research
- Entry point: Pro
Included in
- ✓ Pro
- ✓ Premium
- ✓ Enterprise
APM & distributed tracing
ProSoftwareGlimpse assessment: Not supported
What it supports
- Entry point: Pro
Included in
- ✓ Pro
- ✓ Premium
- ✓ Enterprise
Log management
ProSoftwareGlimpse assessment: Not supported
What it supports
- Entry point: Pro
Included in
- ✓ Pro
- ✓ Premium
- ✓ Enterprise
Source control & repos
ProSoftwareGlimpse assessment: Not supported
What it supports
- Entry point: Pro
Included in
- ✓ Pro
- ✓ Premium
- ✓ Enterprise
CI/CD & automation
ProSoftwareGlimpse assessment: Limited
What it supports
- Available with noted limits in current research
- Entry point: Pro
Included in
- ✓ Pro
- ✓ Premium
- ✓ Enterprise
Official SolarWinds Incident Response product UI from solarwinds.com/it-incident-response-software. Screenshot source ↗Hosting control panel
ProSoftwareGlimpse assessment: Not supported
What it supports
- Entry point: Pro
Included in
- ✓ Pro
- ✓ Premium
- ✓ Enterprise
Managed hosting platform
ProSoftwareGlimpse assessment: Not supported
What it supports
- Entry point: Pro
Included in
- ✓ Pro
- ✓ Premium
- ✓ Enterprise
Cloud PaaS / app platform
ProSoftwareGlimpse assessment: Not supported
What it supports
- Entry point: Pro
Included in
- ✓ Pro
- ✓ Premium
- ✓ Enterprise
Proxy / web data network
ProSoftwareGlimpse assessment: Not supported
What it supports
- Entry point: Pro
Included in
- ✓ Pro
- ✓ Premium
- ✓ Enterprise
ITSM AI assistance
ProSoftwareGlimpse assessment: Limited
What it supports
- Available with noted limits in current research
- Entry point: Pro
Included in
- ✓ Pro
- ✓ Premium
- ✓ Enterprise
Developer AI assistance
ProSoftwareGlimpse assessment: Limited
What it supports
- Available with noted limits in current research
- Entry point: Pro
Included in
- ✓ Pro
- ✓ Premium
- ✓ Enterprise
On-call & paging
ProSoftwareGlimpse assessment: Strong
What it supports
- Listed as available in product packaging
- Entry point: Pro
Included in
- ✓ Pro
- ✓ Premium
- ✓ Enterprise
Official SolarWinds Incident Response product UI from solarwinds.com/it-incident-response-software. Screenshot source ↗Enterprise security & SSO
ProSoftwareGlimpse assessment: Limited
What it supports
- Available with noted limits in current research
- Entry point: Pro
Included in
- ✓ Pro
- ✓ Premium
- ✓ Enterprise
Analytics & reporting
ProSoftwareGlimpse assessment: Strong
What it supports
- Listed as available in product packaging
- Entry point: Pro
Included in
- ✓ Pro
- ✓ Premium
- ✓ Enterprise