Is Shore customer service software?

Yes. Shore is evaluated as a live chat and website messenger support platform.

Does Shore have a free plan or free trial?

No free plan is published. A free trial is documented (about 14 days). Confirm current terms with the vendor.

Did SoftwareGlimpse personally test Shore?

No. This review is based on first-party product and pricing research evidence, not hands-on product usage. Affiliate relationships never influence scores.

Shore Review

Name: Tutorial Video #1: Download und Login
Description: How Shore presents the product in an official vendor video.

CUSTOMER SERVICE SOFTWARE

Choose Shore when appointment self-service booking and local business management are the job — not when you need a website live-chat helpdesk.

Last updated 2026-08-19Independent editorial review

Starting price
$49.90/user/month
Free plan
No
Free trial
14 days
Best for
Salons, studios, and appointment-based local businesses needing online booking

Visit Shore

View pricing Watch Shore product tour

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SoftwareGlimpse review

6.9/10

Average

ease of use8
support job fit7
workflow depth8
omnichannel6
self service8
integrations6

How we score →

By Lee M.FounderReviewed 19 Aug 2026

See Shore in action

Official vendor demonstration of product surfaces. It supplements screenshots and editorial analysis — it is not independent SoftwareGlimpse testing.

This video is hosted on YouTube

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Official vendor tutorial

Tutorial Video #1: Download und Login

How Shore presents the product in an official vendor video.

What this shows

Shore product surfaces as shown in the official vendor video
UI/workflow layout marketed by the vendor

Pricing

Verified 2026-08-19 from shore.com/us/pricing (high confidence). Booking $59.90/mo ($49.90 annual). Booking + Marketing $79.90/mo ($69.90 annual). 14-day trial. EU Starter/Growth/Business tiers also published on shore.com/en/pricing. POS limited to DACH. SMS may bill separately. Affiliate aff-shore. Affiliate economics excluded.Full pricing details →

Booking
Most popular
$59.90
per month
$49.90/mo billed annually ($59.90 monthly) — online calendar, booking, reminders, customer management.
Try Shore
Booking + Marketing
$79.90
per month
$69.90/mo billed annually ($79.90 monthly) — adds marketing and customer-loyalty tools.
Try Shore

Product screenshots

Verified captures from Shore's product interface.

Homepage hero from shore.com.

Official Shore marketing UI asset

https://www.shore.com/en/ · Checked 2026-08-19

Our verdict

Choose Shore when appointment self-service booking and local business management are the job — not when you need a website live-chat helpdesk. Compare Tidio for AI website chat and conversation automation; Wati for WhatsApp Business messaging. Scores reflect first-party documentation as of 2026-08-18 — not hands-on product testing. Confirm current packaging, minimums and usage rates on the vendor site before purchase.

Best for

Salons, studios, and appointment-based local businesses needing online booking
Operators who want fixed monthly pricing without per-booking commission
Teams that will use Google/Instagram booking surfaces plus automated reminders

Not ideal for

Ecommerce order helpdesk buyers (Gorgias territory)
Website AI live chat and ticket deflection (Tidio, Intercom)
WhatsApp customer messaging (Wati)

Bottom line

Booking from $49.90/mo annual ($59.90 monthly). Booking + Marketing $69.90 annual. 14-day trial. No booking commission — confirm SMS and POS region limits on shore.com/us/pricing.