Choose ServiceNow when enterprise ITSM (and likely adjacent Now modules) is the job and you can run an RFP — not when you need Freshservice’s published Starter SKU.
Starting price
$100.00/user/month
Free plan
No
Free trial
Yes
Best for
Enterprises standardising ITSM (and often HRSD/CSM) on one platform
SoftwareGlimpse review
8.7/10
Good
Official demos appear only beside high-value features where verified ResearchMedia is linked — not as a generic video gallery.
SoftwareGlimpse assessment: Strong
What it supports
Included in
What the demo shows
Source: Official ServiceNow, Inc.
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Official vendor video
How ServiceNow presents the product in an official vendor video.
SoftwareGlimpse assessment: Strong
What it supports
Included in
SoftwareGlimpse assessment: Strong
What it supports
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SoftwareGlimpse assessment: Limited
What it supports
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SoftwareGlimpse assessment: Not supported
What it supports
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SoftwareGlimpse assessment: Limited
What it supports
Included in
SoftwareGlimpse assessment: Not supported
What it supports
Included in
SoftwareGlimpse assessment: Limited
What it supports
Included in
SoftwareGlimpse assessment: Not supported
What it supports
Included in
SoftwareGlimpse assessment: Not supported
What it supports
Included in
SoftwareGlimpse assessment: Strong
What it supports
Included in
SoftwareGlimpse assessment: Limited
What it supports
Included in
SoftwareGlimpse assessment: Strong
What it supports
Included in
SoftwareGlimpse assessment: Strong
What it supports
Included in
SoftwareGlimpse assessment: Strong
What it supports
Included in