Choose Grafana Cloud when managed Grafana/LGTM telemetry is the job — not Datadog host modules and not ITSM.
Starting price
$19.00/user/month
Free plan
Yes
Free trial
No
Best for
Teams already fluent in Grafana/Prometheus
SoftwareGlimpse review
7.5/10
Good
Official vendor demonstration of product surfaces. It supplements screenshots and editorial analysis — it is not independent SoftwareGlimpse testing.
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Official vendor video
How Grafana Cloud presents the product in an official vendor video.
$0.00
Free plan
10k series, 50 GB logs/traces/profiles, 3 users, 14-day retention.
$19.00
per month, billed monthly
$19/mo platform fee plus usage above Free allowances.
Custom
Contact sales
Spend commit, SSO/audit, premium support — contact Grafana Labs.
Verified captures from Grafana Cloud's product interface.
Official Grafana Cloud hero marketing UI from grafana.com — not a SoftwareGlimpse lab screenshot.
Entity field audit 94/100
Grafana Cloud is Grafana Labs’ managed metrics/logs/traces/profiles stack (Mimir, Loki, Tempo, Pyroscope) plus Grafana. Free includes 10,000 active series, 50 GB logs/traces/profiles, 3 users, 14-day retention. Pro adds a published ~$19/month platform fee, longer retention, and usage rates (commonly $6.50 per 1,000 billable series and $8 per active visualisation user). Enterprise/Advanced is a spend-commit (~$25k/year cited) custom contract. Self-hosted Grafana OSS remains free and is a different buying motion.
Pricing: 3 documented plans · 1 free · entry paid: Pro (platform fee)
Evidence: Research/data-based (no completed hands-on test) · Latest verification/research signal: 2026-08-18T12:00:00.000Z · Editorial assessment: approved
Incomplete entity fields (not invented): trial
Next step: Compare against peers: Grafana Cloud vs Datadog
Choose Grafana Cloud when managed Grafana/LGTM telemetry is the job — not Datadog host modules and not ITSM. Compare Datadog or New Relic for all-in-one APM suites; PagerDuty for paging. Scores reflect first-party documentation as of 2026-08-18 — not hands-on product testing. Confirm current packaging, host/GB rates and minimums on the vendor site before purchase.
Bottom line
Free generous telemetry caps. Pro from $19/mo + usage. Enterprise spend-commit custom. Confirm on grafana.com/pricing.
| Grafana Cloud(this review) | Datadog | Elastic Observability | New Relic | |
|---|---|---|---|---|
| Starting price | $19.00/user/month | $15.00/user/month | $99.00/user/month | $10.00/user/month |
| Free plan | Yes | Yes | Yes | Yes |
| Free trial | No | Yes | Yes | No |
Grafana Cloud may not be the best fit if…
Setup, implementation, migration, plans, and worth-it walkthroughs for this product.
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