GoTo Connect Review
BUSINESS COMMUNICATIONS SOFTWAREChoose GoTo Connect when you want remote-team UCaaS (phone + meetings + messaging) with a path into CX/contact centre and can work through a sales quote.
Starting price
$26.00/user/month
Free plan
No
Free trial
Yes
Best for
Remote and multi-location teams wanting phone + meetings + messaging from one vendor
SoftwareGlimpse review
7.4/10
Good
- ease of use8
- voice messaging quality8
- routing workflows8
- integrations8
- analytics7
- outbound tools6
GoTo Connect plans & pricing
Confirmed 2026-08-17: goto.com/connect/pricing publishes Phone System, Customer Experience (CX), CX Complete and Contact Center feature matrices but requires talking to sales for dollars — no self-serve seat prices. Research ranges from industry sources (~$26 Phone System / ~$34 CX / ~$80 Contact Center) are low-to-medium confidence only. AI Receptionist add-on. Do not invent precise dollars; quote custom packaging as primary commercial fact.
Phone System
Custom
Contact sales
- Small teams starting with core workflows
Customer Experience (CX)
Custom
Contact sales
- Everything in Phone System, plus:
- Organizations needing custom commercial terms
CX Complete
Custom
Contact sales
- Everything in Customer Experience (CX), plus:
- Organizations needing custom commercial terms
Contact Center
Custom
Contact sales
- Everything in CX Complete, plus:
- Organizations needing custom commercial terms
Estimate team cost
Rough monthly and annual cost for GoTo Connect based on list pricing. Confirm rates on the vendor site before buying.
Custom pricing — contact sales for a quote.
GoTo Connect pricing compared
| Metric | GoTo Connect | RingCentral | 8x8 | Nextiva | Zoom |
|---|---|---|---|---|---|
| Starting price | $26.00/user/month | $20.00/user/month | $24.00/user/month | $15.00/user/month | $15.00/user/month |
| Free plan | No | No | No | No | Yes |
| Free trial | Yes | Yes | Yes | Yes | Yes |