SoftwareGlimpse
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ACT! Review

CRM SOFTWARE

ACT! overall score 5.6/10 from equal-weight CRM criteria. Contact Swiftpage/ACT! sales for current packaging — precise list prices not asserted in this pack.

Last updated 2026-08-16Independent editorial review
  • Starting price

    Custom quote

  • Free plan

    No

  • Free trial

    Yes

  • Best for

    Established SMBs already familiar with ACT!

SoftwareGlimpse review

5.6/10

Average

  • Ease of use6
  • Pipeline management6
  • Sales automation5
  • Email capabilities6
  • Reporting5
  • Customization6
How we score →

All features

14 features

Official demos appear only beside high-value features where verified ResearchMedia is linked — not as a generic video gallery.

  • Contact management

    ACT! (contact sales)

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: ACT! (contact sales)

    Included in

    • ACT! (contact sales)

    This video is hosted on YouTube

    This content is hosted by YouTube. The player loads only after you allow marketing cookies.

    Official vendor tutorial

    Act! CRM Training | Fundamentals: Mastering the Basics

    What this shows

    • Act! fundamentals for contacts, companies, and activities
    • Core CRM navigation taught by the Act! CRM channel
    • Act! fundamentals for contacts, companies, and activities
    • Core CRM navigation taught by the Act! CRM channel
  • Lead management

    ACT! (contact sales)

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: ACT! (contact sales)

    Included in

    • ACT! (contact sales)
  • Pipeline management

    ACT! (contact sales)

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: ACT! (contact sales)

    Included in

    • ACT! (contact sales)
    ACT! pipeline teaching visual
    SoftwareGlimpse teaching placeholder for ACT! pipeline concepts.
    Screenshot source ↗
  • Deal management

    ACT! (contact sales)

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: ACT! (contact sales)

    Included in

    • ACT! (contact sales)
  • Custom pipelines

    ACT! (contact sales)

    SoftwareGlimpse assessment: Limited

    What it supports

    • Available with noted limits in current research
    • Entry point: ACT! (contact sales)

    Included in

    • ACT! (contact sales)
  • Custom fields

    ACT! (contact sales)

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: ACT! (contact sales)

    Included in

    • ACT! (contact sales)
  • Email sync

    ACT! (contact sales)

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: ACT! (contact sales)

    Included in

    • ACT! (contact sales)
  • Email tracking

    ACT! (contact sales)

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: ACT! (contact sales)

    Included in

    • ACT! (contact sales)
  • Workflow automation

    ACT! (contact sales)

    SoftwareGlimpse assessment: Limited

    What it supports

    • Available with noted limits in current research
    • Entry point: ACT! (contact sales)

    Included in

    • ACT! (contact sales)
  • Reporting

    ACT! (contact sales)

    SoftwareGlimpse assessment: Limited

    What it supports

    • Available with noted limits in current research
    • Entry point: ACT! (contact sales)

    Included in

    • ACT! (contact sales)
  • Mobile app

    ACT! (contact sales)

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: ACT! (contact sales)

    Included in

    • ACT! (contact sales)
  • Sales automation

    ACT! (contact sales)

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: ACT! (contact sales)

    Included in

    • ACT! (contact sales)
  • Integrations

    ACT! (contact sales)

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: ACT! (contact sales)

    Included in

    • ACT! (contact sales)
  • AI assistance

    Unknown

    SoftwareGlimpse assessment: Not fully evidenced

    What it supports

    • Entry point: Unknown

    Included in

    • ACT! (contact sales)