Gorgias vs NiceJob
Compare Gorgias and NiceJob on features, pricing, and buyer fit using the same researched criteria.
Gorgias
Ecommerce helpdesk with ticket-based pricing — Starter $40/mo (50 tickets); Basic $77/mo annual ($90 monthly).
Best for
- • Shopify and DTC brands needing order-aware support in one inbox
- • Ecommerce teams where ticket+AI pricing beats per-agent seat math
- • Support leaders who want refund/edit-order workflows native to storefronts
Starting from $40.00/user/mo
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Gorgias is better for
- ✓ Ticketing depth
- ✓ Live chat
- ✓ Knowledge base
- ✓ Omnichannel inbox
Choose Gorgias if: Shopify and DTC brands needing order-aware support in one inbox
Choose NiceJob if: Single-location local service businesses that need automated Google review requests
NiceJob
Reputation and review management for local businesses — affiliate partner.
Best for
- • Single-location local service businesses that need automated Google review requests
- • Teams closing 15+ jobs/month who want referral and repeat-booking automation (Pro)
- • Buyers who value no-contract $75/$125 published pricing over enterprise reputation suites
Starting from $75.00/user/mo
No free plan
Gorgias vs NiceJob pricing
Gorgias researched starting price from $40/mo. NiceJob researched starting price from $75/mo. Affiliate economics excluded.
Gorgias
From $40.00/user/mo
NiceJob
From $75.00/user/mo
Gorgias
Starting from $40.00/user/mo
Free trial available
- Starter$40.00/mo
- $40/mo — 50 tickets/month; entry ecommerce helpdesk.
- max tickets: 50
- BasicPopular$77.00/mo
- $77/mo billed annually ($90 monthly) — higher ticket cap and automations.
NiceJob
Starting from $75.00/user/mo
Free trial available
- ReviewsPopular$75.00/user/mo
- $75/mo Reviews — automated requests, monitoring, widgets, and social sharing.
- Pro$125.00/user/mo
- $125/mo Pro — adds referrals, repeat-booking campaigns, gifting, competitor insights, and AI review replies.
- Sites$99.00/user/mo
- $99/mo Sites managed-website add-on plus $199 one-time setup — optional layer on Reviews/Pro.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
Gorgias
$600.00/mo
NiceJob
$1,125.00/mo
+$525.00/mo — NiceJob costs more
Verified monthly unit prices · Aug 18, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
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