Elastic Observability vs Rootly
Compare Elastic Observability and Rootly on features, pricing, and buyer fit using the same researched criteria.

Elastic Observability
Observability on Elastic Cloud — Hosted Standard from $99/mo (120 GB / 2 zones); Serverless Observability usage from ~$0.07–$0.09/GB ingest; self-managed OSS path.
Best for
- • Teams already on Elasticsearch who want Observability as the Cloud solution
- • Buyers comparing Grafana Cloud OSS-aligned stacks to Elastic Cloud
- • Orgs that will actually size the $99 hosted config versus serverless ingest
Starting from $99.00/user/mo
Free plan available
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Elastic Observability is better for
- ✓ Free plan
- ✓ Security & admin
Rootly is better for
- ✓ Starting pricing
Tie
- • Integrations
Choose Elastic Observability if: Teams already on Elasticsearch who want Observability as the Cloud solution
Choose Rootly if: Slack-first teams buying incident command at a published $20/user floor

Rootly
Incident response — Incident Response Essentials $20/user/mo; On-Call Essentials $20/user; Enterprise custom. Does not outrank PagerDuty 8.0.
Best for
- • Slack-first teams buying incident command at a published $20/user floor
- • Buyers who will add On-Call Essentials only if they need paging
- • Comparisons versus FireHydrant Pro $25 and incident.io Team $15
Starting from $20.00/user/mo
No free plan
Feature comparison
Grouped feature support from verified product research for Elastic Observability and Rootly.
Capabilities
| Feature | Elastic Observability | Rootly | Winner |
|---|---|---|---|
| Incident management | Moderate | Strong | Rootly |
| Change & problem management | Limited | Moderate | Rootly |
| Service catalog | Limited | Limited | Tie |
| Infrastructure monitoring | Strong | Moderate | Elastic Observability |
| APM & distributed tracing | Strong | Limited | Elastic Observability |
| Log management | Strong | Limited | Elastic Observability |
| Source control & repos | Limited | Limited | Tie |
| CI/CD & automation | Moderate | Moderate | Tie |
| Hosting control panel | Limited | Limited | Tie |
| Managed hosting platform | Limited | Limited | Tie |
| Proxy / web data network | Limited | Limited | Tie |
| ITSM AI assistance | Moderate | Moderate | Tie |
| Developer AI assistance | Moderate | Moderate | Tie |
| On-call & paging | Moderate | Moderate | Tie |
| Enterprise security & SSO | Strong | Moderate | Elastic Observability |
| Analytics & reporting | Strong | Strong | Tie |
Some visit links may be affiliate links — we may earn a commission at no extra cost to you. Comparison outcomes are never based on commission.