Coralogix vs Jira Service Management
Compare Coralogix and Jira Service Management on features, pricing, and buyer fit using the same researched criteria.
Coralogix
Observability usage rate card — Logs $0.42/GB, Traces $0.16/GB, Metrics $0.06/GB, AI $1.50/1M tokens; 14-day / 8-unit trial. No seat floor. Does not outrank Datadog 8.6.
Best for
- • Teams that want a published per-GB observability card instead of host SKUs
- • Buyers who will spend the 14-day / 8-unit trial before committing
- • Comparisons versus Datadog modules, Chronosphere quotes, and Honeycomb Pro $150
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Jira Service Management is better for
- ✓ Free plan
- ✓ Integrations
- ✓ Security & admin
Choose Coralogix if: Teams that want a published per-GB observability card instead of host SKUs
Choose Jira Service Management if: Teams already on Jira Cloud who need a service desk
Jira Service Management
Atlassian ITSM on Jira Cloud — Free ≤3 agents; Standard from $20/agent/mo; Premium ~$51.42/agent/mo; Enterprise contact.
Best for
- • Teams already on Jira Cloud who need a service desk
- • IT/HR/ops request management next to engineering issues
- • Buyers who want a published agent SKU under ServiceNow TCO
Starting from $20.00/user/mo
Free plan available
Coralogix vs Jira Service Management pricing
Coralogix starting price was not verified in current research — confirm on the vendor pricing page. Jira Service Management researched starting price from $20/mo; a free plan is researched. Affiliate economics excluded.
Coralogix
See plans
Jira Service Management
From $20.00/user/mo
Coralogix
Starting price not evidenced
Free trial available
- Pay-as-you-go rate cardPopularCustom
- Published usage: Logs $0.42/GB, Traces $0.16/GB, Metrics $0.06/GB, AI $1.50/1M tokens. No monthly seat floor. 14-day / 8-unit trial.
- Committed usageCustom
- Volume commitments and enterprise packaging — contact sales. Not a published monthly seat.
Jira Service Management
Starting from $20.00/user/mo
Free trial available
- Free$0.00/user/mo
- Up to 3 agents — evaluation / tiny IT teams.
- max users: 3
- StandardPopular$20.00/user/mo
- From $20/agent/mo — core ITSM, assets, help center (volume discounts apply).
- Premium$51.42/user/mo
- ~$51.42/agent/mo — advanced incident/problem/change, SLA, higher automation.
- EnterpriseCustom
- Enterprise Cloud — annual quote, Atlassian Guard, scale controls.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
Jira Service Management
$300.00/mo
Verified monthly unit prices · Aug 18, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
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