Cloudways vs Jira Service Management
Compare Cloudways and Jira Service Management on features, pricing, and buyer fit using the same researched criteria.
Cloudways
Managed cloud hosting — Flexible from $11/mo DigitalOcean Standard; Autonomous WordPress autoscaling separate line.
Best for
- • Teams that want managed hosting on a chosen cloud VM without buying a panel licence
- • Agencies running WordPress plus other apps on one Cloudways account
- • Buyers who will actually use hourly Flexible billing and the $11 DigitalOcean Standard floor
Starting from $11.00/user/mo
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Cloudways is better for
- ✓ Starting pricing
Jira Service Management is better for
- ✓ Free plan
- ✓ Integrations
- ✓ Security & admin
Choose Cloudways if: Teams that want managed hosting on a chosen cloud VM without buying a panel licence
Choose Jira Service Management if: Teams already on Jira Cloud who need a service desk
Jira Service Management
Atlassian ITSM on Jira Cloud — Free ≤3 agents; Standard from $20/agent/mo; Premium ~$51.42/agent/mo; Enterprise contact.
Best for
- • Teams already on Jira Cloud who need a service desk
- • IT/HR/ops request management next to engineering issues
- • Buyers who want a published agent SKU under ServiceNow TCO
Starting from $20.00/user/mo
Free plan available
Cloudways vs Jira Service Management pricing
Cloudways researched starting price from $11/mo. Jira Service Management researched starting price from $20/mo; a free plan is researched. Affiliate economics excluded.
Cloudways
From $11.00/user/mo
Jira Service Management
From $20.00/user/mo
Cloudways
Starting from $11.00/user/mo
Free trial available
- Flexible (DigitalOcean Standard)Popular$11.00/mo
- $11/mo published Flexible floor on DigitalOcean Standard — billed hourly. Free trial without a card per first-party page.
- Autonomous WordPressCustom
- Separate WordPress autoscaling line — not the Flexible $11 DigitalOcean Standard floor. Confirm live packaging on cloudways.com/pricing.php.
Jira Service Management
Starting from $20.00/user/mo
Free trial available
- Free$0.00/user/mo
- Up to 3 agents — evaluation / tiny IT teams.
- max users: 3
- StandardPopular$20.00/user/mo
- From $20/agent/mo — core ITSM, assets, help center (volume discounts apply).
- Premium$51.42/user/mo
- ~$51.42/agent/mo — advanced incident/problem/change, SLA, higher automation.
- EnterpriseCustom
- Enterprise Cloud — annual quote, Atlassian Guard, scale controls.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
Cloudways
$165.00/mo
Jira Service Management
$300.00/mo
+$135.00/mo — Jira Service Management costs more
Verified monthly unit prices · Aug 18, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
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