Cloudways vs incident.io
Compare Cloudways and incident.io on features, pricing, and buyer fit using the same researched criteria.
Cloudways
Managed cloud hosting — Flexible from $11/mo DigitalOcean Standard; Autonomous WordPress autoscaling separate line.
Best for
- • Teams that want managed hosting on a chosen cloud VM without buying a panel licence
- • Agencies running WordPress plus other apps on one Cloudways account
- • Buyers who will actually use hourly Flexible billing and the $11 DigitalOcean Standard floor
Starting from $11.00/user/mo
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Cloudways is better for
- ✓ Starting pricing
incident.io is better for
- ✓ Free plan
Tie
- • Integrations
- • Security & admin
Choose Cloudways if: Teams that want managed hosting on a chosen cloud VM without buying a panel licence
Choose incident.io if: Teams that want incident command in Slack more than a paging-first ops cloud
incident.io
Incident response — Basic Free; Team $15/user/mo annual ($19 monthly); Pro $25/user; on-call add-on +$10–$20/user. Does not outrank PagerDuty 8.0.
Best for
- • Teams that want incident command in Slack more than a paging-first ops cloud
- • Buyers who will add on-call only if needed
- • Product-led incident response versus PagerDuty Professional seats
Starting from $15.00/user/mo
Free plan available
Cloudways vs incident.io pricing
Cloudways researched starting price from $11/mo. incident.io researched starting price from $15/mo; a free plan is researched. Affiliate economics excluded.
Cloudways
From $11.00/user/mo
incident.io
From $15.00/user/mo
Cloudways
Starting from $11.00/user/mo
Free trial available
- Flexible (DigitalOcean Standard)Popular$11.00/mo
- $11/mo published Flexible floor on DigitalOcean Standard — billed hourly. Free trial without a card per first-party page.
- Autonomous WordPressCustom
- Separate WordPress autoscaling line — not the Flexible $11 DigitalOcean Standard floor. Confirm live packaging on cloudways.com/pricing.php.
incident.io
Starting from $15.00/user/mo
No free trial evidenced
- Basic$0.00/user/mo
- Free Basic — core incident response for small teams.
- TeamPopular$15.00/user/mo
- $15/user/mo billed annually ($19 monthly) — incident response team floor. On-call is a separate add-on.
- Pro$25.00/user/mo
- $25/user/mo — higher incident-response depth. Confirm live interval.
- EnterpriseCustom
- Custom governance, scale, and support — contact sales.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
Cloudways
$165.00/mo
incident.io
$225.00/mo
+$60.00/mo — incident.io costs more
Verified monthly unit prices · Aug 18, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
Some visit links may be affiliate links — we may earn a commission at no extra cost to you. Comparison outcomes are never based on commission.