CircleCI vs Jira Service Management
Compare CircleCI and Jira Service Management on features, pricing, and buyer fit using the same researched criteria.
CircleCI
CI/CD platform — not a git host. Free (6k build minutes / 30k credits framing); Performance from $15/mo; Scale contact. Peer of GitHub Actions / GitLab CI.
Best for
- • Teams that want specialist CI/CD against an existing GitHub/GitLab/Bitbucket remote
- • Buyers comparing CircleCI Performance $15 to GitHub Actions minutes
- • Orgs that do not want to move source control in order to buy CI
Starting from $15.00/user/mo
Free plan available
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
CircleCI is better for
- ✓ Starting pricing
Jira Service Management is better for
- ✓ Integrations
- ✓ Security & admin
Tie
- • Free plan
Choose CircleCI if: Teams that want specialist CI/CD against an existing GitHub/GitLab/Bitbucket remote
Choose Jira Service Management if: Teams already on Jira Cloud who need a service desk
Jira Service Management
Atlassian ITSM on Jira Cloud — Free ≤3 agents; Standard from $20/agent/mo; Premium ~$51.42/agent/mo; Enterprise contact.
Best for
- • Teams already on Jira Cloud who need a service desk
- • IT/HR/ops request management next to engineering issues
- • Buyers who want a published agent SKU under ServiceNow TCO
Starting from $20.00/user/mo
Free plan available
CircleCI vs Jira Service Management pricing
CircleCI researched starting price from $15/mo; a free plan is researched. Jira Service Management researched starting price from $20/mo; a free plan is researched. Affiliate economics excluded.
CircleCI
From $15.00/user/mo
Jira Service Management
From $20.00/user/mo
CircleCI
Starting from $15.00/user/mo
No free trial evidenced
- Free$0.00/user/mo
- Free CI/CD with published minute/credit caps — not a git hosting plan.
- 0: Build minutes / credits as published (6k minutes / 30k credits framing)
- PerformancePopular$15.00/mo
- $15/mo Performance floor — additional credits/minutes versus Free. Confirm live packaging.
- ScaleCustom
- Scale / enterprise CI — contact sales.
Jira Service Management
Starting from $20.00/user/mo
Free trial available
- Free$0.00/user/mo
- Up to 3 agents — evaluation / tiny IT teams.
- max users: 3
- StandardPopular$20.00/user/mo
- From $20/agent/mo — core ITSM, assets, help center (volume discounts apply).
- Premium$51.42/user/mo
- ~$51.42/agent/mo — advanced incident/problem/change, SLA, higher automation.
- EnterpriseCustom
- Enterprise Cloud — annual quote, Atlassian Guard, scale controls.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
CircleCI
$225.00/mo
Jira Service Management
$300.00/mo
+$75.00/mo — Jira Service Management costs more
Verified monthly unit prices · Aug 18, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
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