Buildkite vs Jira Service Management
Compare Buildkite and Jira Service Management on features, pricing, and buyer fit using the same researched criteria.
Buildkite
CI/CD with self-hosted + hosted agents — not a git host. Free; Pro $30/active user/mo; Enterprise custom; 30-day all-access trial. Does not outrank GitHub 9.1.
Best for
- • Teams that want specialist CI/CD with self-hosted agents against an existing git remote
- • Buyers comparing Buildkite Pro $30 to CircleCI Performance $15 and GitHub Actions minutes
- • Orgs that will not move source control in order to buy CI
Starting from $30.00/user/mo
Free plan available
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Jira Service Management is better for
- ✓ Starting pricing
- ✓ Integrations
Tie
- • Free plan
- • Security & admin
Choose Buildkite if: Teams that want specialist CI/CD with self-hosted agents against an existing git remote
Choose Jira Service Management if: Teams already on Jira Cloud who need a service desk
Jira Service Management
Atlassian ITSM on Jira Cloud — Free ≤3 agents; Standard from $20/agent/mo; Premium ~$51.42/agent/mo; Enterprise contact.
Best for
- • Teams already on Jira Cloud who need a service desk
- • IT/HR/ops request management next to engineering issues
- • Buyers who want a published agent SKU under ServiceNow TCO
Starting from $20.00/user/mo
Free plan available
Buildkite vs Jira Service Management pricing
Buildkite researched starting price from $30/mo; a free plan is researched. Jira Service Management researched starting price from $20/mo; a free plan is researched. Affiliate economics excluded.
Buildkite
From $30.00/user/mo
Jira Service Management
From $20.00/user/mo
Buildkite
Starting from $30.00/user/mo
Free trial available
- Free$0.00/user/mo
- Free CI/CD path — not a git hosting plan. Confirm live caps.
- ProPopular$30.00/user/mo
- $30/active user/mo Pro — published CI/CD floor. 30-day all-access trial. Not a git-host SKU.
- EnterpriseCustom
- Enterprise CI — custom security, scale, and support.
Jira Service Management
Starting from $20.00/user/mo
Free trial available
- Free$0.00/user/mo
- Up to 3 agents — evaluation / tiny IT teams.
- max users: 3
- StandardPopular$20.00/user/mo
- From $20/agent/mo — core ITSM, assets, help center (volume discounts apply).
- Premium$51.42/user/mo
- ~$51.42/agent/mo — advanced incident/problem/change, SLA, higher automation.
- EnterpriseCustom
- Enterprise Cloud — annual quote, Atlassian Guard, scale controls.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
Buildkite
$450.00/mo
Jira Service Management
$300.00/mo
+$150.00/mo — Buildkite costs more
Verified monthly unit prices · Aug 18, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
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