BMC Helix ITSM vs Zyte

Compare BMC Helix ITSM and Zyte on features, pricing, and buyer fit using the same researched criteria.

Independently recommendedLast updated Aug 18, 20266 evidence sources2 screenshotsHow we compare

BMC Helix ITSM

8.3/10

Enterprise ITSM (Helix / Remedy lineage) — no BMC.com list; AppExchange signal ~$114.75/named user/mo. Always RFP. Does not outrank ServiceNow 8.7.

Best for

• Remedy-lineage estates moving to Helix ITSM
• Enterprise RFP buyers comparing BMC Helix to ServiceNow and Ivanti
• ITIL-mature shops that will not self-serve a $19 agent tile

Starting from $115.00/user/mo

No free plan

Visit BMC Helix ITSM

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Our verdict

No universal winner

No universal winner. Choose based on which criteria matter most for your team.

BMC Helix ITSM is better for

✓ Integrations
✓ Security & admin

Zyte is better for

✓ Starting pricing

Choose BMC Helix ITSM if: Remedy-lineage estates moving to Helix ITSM

Choose Zyte if: Teams that knew Scrapinghub and need the Zyte API extraction path

See detailed comparison ↓

Zyte

7.4/10

Zyte API web-data collection (formerly Scrapinghub) — PAYG; monthly commitments from $100; $5 free trial credit. Does not outrank Bright Data 7.7.

Best for

• Teams that knew Scrapinghub and need the Zyte API extraction path
• Buyers who want a published $100 monthly commit versus Bright Data ~$499
• Projects that will spend the $5 trial credit before scaling

Starting from $100.00/user/mo

No free plan

Visit Zyte

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BMC Helix ITSM vs Zyte pricing

BMC Helix ITSM researched starting price from $115/mo. Zyte researched starting price from $100/mo. Affiliate economics excluded.

BMC Helix ITSM

From $115.00/user/mo

Zyte

From $100.00/user/mo

BMC Helix ITSM

Starting from $115.00/user/mo

No free plan

No free trial evidenced

BMC Helix ITSMPopularCustom
- Helix ITSM (Remedy lineage) — custom quote. AppExchange ~$114.75/named user/mo is a marketplace signal, not a BMC.com card.
Enterprise RFPCustom
- Named-user, on-prem/Helix mix, and module packaging via RFP — always confirm with BMC.

View full BMC Helix ITSM pricing →

Zyte

Starting from $100.00/user/mo

No free plan

Free trial available

Monthly commitmentPopular$100.00/mo
- $100/mo commitment floor for Zyte API — PAYG also exists. $5 free trial credit.
Pay-as-you-goCustom
- Zyte API PAYG — usage meters without the $100 monthly commit. Confirm live rates.
EnterpriseCustom
- Higher commits, SLAs, and support — contact sales.

View full Zyte pricing →

Estimate your team cost

Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.

Number of users

BMC Helix ITSM

$1,725.00/mo

Zyte

$1,500.00/mo

+$225.00/mo — BMC Helix ITSM costs more

Open cost calculator →

Verified monthly unit prices · Aug 18, 2026

Prices in USD

Shown per user / month from verified list pricing.

Plans can change

Confirm live vendor rates before purchasing.

Add-ons may apply

Calling, SMS, or usage fees can add cost.

Independence

Affiliate status never changes pricing outcomes.

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