BMC Helix ITSM vs Plesk
Compare BMC Helix ITSM and Plesk on features, pricing, and buyer fit using the same researched criteria.
BMC Helix ITSM
Enterprise ITSM (Helix / Remedy lineage) — no BMC.com list; AppExchange signal ~$114.75/named user/mo. Always RFP. Does not outrank ServiceNow 8.7.
Best for
- • Remedy-lineage estates moving to Helix ITSM
- • Enterprise RFP buyers comparing BMC Helix to ServiceNow and Ivanti
- • ITIL-mature shops that will not self-serve a $19 agent tile
Starting from $115.00/user/mo
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
BMC Helix ITSM is better for
- ✓ Integrations
- ✓ Security & admin
Plesk is better for
- ✓ Starting pricing
Choose BMC Helix ITSM if: Remedy-lineage estates moving to Helix ITSM
Choose Plesk if: Web agencies and hosts administering sites on VPS/dedicated servers
Plesk
Hosting control panel for web/server administration — Web Admin Edition from $16.99/mo on VPS licensing.
Best for
- • Web agencies and hosts administering sites on VPS/dedicated servers
- • Admins wanting GUI panel versus manual LAMP/stack configuration
- • Resellers needing Web Host multi-customer management
Starting from $16.99/user/mo
No free plan
BMC Helix ITSM vs Plesk pricing
BMC Helix ITSM researched starting price from $115/mo. Plesk researched starting price from $16.99/mo. Affiliate economics excluded.
BMC Helix ITSM
From $115.00/user/mo
Plesk
From $16.99/user/mo
BMC Helix ITSM
Starting from $115.00/user/mo
No free trial evidenced
- BMC Helix ITSMPopularCustom
- Helix ITSM (Remedy lineage) — custom quote. AppExchange ~$114.75/named user/mo is a marketplace signal, not a BMC.com card.
- Enterprise RFPCustom
- Named-user, on-prem/Helix mix, and module packaging via RFP — always confirm with BMC.
Plesk
Starting from $16.99/user/mo
Free trial available
- Web Admin EditionPopular$16.99/mo
- ~$16.99/month VPS licence — admin panel for up to limited domains/sites (edition dependent).
- Web Pro Edition$23.99/mo
- Higher-tier panel for developers/resellers needing more domains and WordPress/docker tooling.
- Web Host Edition$41.99/mo
- Host/reseller edition with multi-customer management — confirm live pricing for server type.
Estimate your team cost
Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.
BMC Helix ITSM
$1,725.00/mo
Plesk
$254.85/mo
+$1,470.15/mo — BMC Helix ITSM costs more
Verified monthly unit prices · Aug 18, 2026
Prices in USD
Shown per user / month from verified list pricing.
Plans can change
Confirm live vendor rates before purchasing.
Add-ons may apply
Calling, SMS, or usage fees can add cost.
Independence
Affiliate status never changes pricing outcomes.
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