BMC Helix ITSM vs Fly.io

Compare BMC Helix ITSM and Fly.io on features, pricing, and buyer fit using the same researched criteria.

Independently recommendedLast updated Aug 18, 20266 evidence sources2 screenshotsHow we compare

BMC Helix ITSM

8.3/10

Enterprise ITSM (Helix / Remedy lineage) — no BMC.com list; AppExchange signal ~$114.75/named user/mo. Always RFP. Does not outrank ServiceNow 8.7.

Best for

• Remedy-lineage estates moving to Helix ITSM
• Enterprise RFP buyers comparing BMC Helix to ServiceNow and Ivanti
• ITIL-mature shops that will not self-serve a $19 agent tile

Starting from $115.00/user/mo

No free plan

Visit BMC Helix ITSM

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Our verdict

No universal winner

No universal winner. Choose based on which criteria matter most for your team.

BMC Helix ITSM is better for

✓ Integrations
✓ Security & admin

Fly.io is better for

✓ Starting pricing

Choose BMC Helix ITSM if: Remedy-lineage estates moving to Helix ITSM

Choose Fly.io if: Teams that want PAYG microVM/app hosting close to users

See detailed comparison ↓

Fly.io

7.7/10

Cloud PaaS / microVM app platform — PAYG; shared-cpu-1x from ~$1.94/mo in lower-cost regions. Support Standard $29/mo is support, not hosting. Does not outrank Render 7.9.

Best for

• Teams that want PAYG microVM/app hosting close to users
• Buyers comparing Fly.io $1.94 shared-cpu-1x to Render Pro $25 + compute
• Orgs that will not treat $29 Support as the hosting SKU

Starting from $1.94/user/mo

No free plan

Visit Fly.io

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BMC Helix ITSM vs Fly.io pricing

BMC Helix ITSM researched starting price from $115/mo. Fly.io researched starting price from $1.94/mo. Affiliate economics excluded.

BMC Helix ITSM

From $115.00/user/mo

Fly.io

From $1.94/user/mo

BMC Helix ITSM

Starting from $115.00/user/mo

No free plan

No free trial evidenced

BMC Helix ITSMPopularCustom
- Helix ITSM (Remedy lineage) — custom quote. AppExchange ~$114.75/named user/mo is a marketplace signal, not a BMC.com card.
Enterprise RFPCustom
- Named-user, on-prem/Helix mix, and module packaging via RFP — always confirm with BMC.

View full BMC Helix ITSM pricing →

Fly.io

Starting from $1.94/user/mo

No free plan

Free trial available

shared-cpu-1x (cheapest regions)Popular$1.94/mo
- ~$1.94/mo shared-cpu-1x in cheapest listed regions ($1.94–$2.02 by region). Hosting floor, not Support.
Support Standard$29.00/mo
- $29/mo Support Standard — support SKU, not hosting. Do not treat as the Fly.io floor.
Pay-as-you-go computeCustom
- Machines, volumes, and bandwidth meter beyond the shared-cpu-1x floor. Confirm live fly.io pricing.

View full Fly.io pricing →

Estimate your team cost

Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.

Number of users

BMC Helix ITSM

$1,725.00/mo

Fly.io

$29.10/mo

+$1,695.90/mo — BMC Helix ITSM costs more

Open cost calculator →

Verified monthly unit prices · Aug 18, 2026

Prices in USD

Shown per user / month from verified list pricing.

Plans can change

Confirm live vendor rates before purchasing.

Add-ons may apply

Calling, SMS, or usage fees can add cost.

Independence

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