BMC Helix ITSM vs Coralogix

Compare BMC Helix ITSM and Coralogix on features, pricing, and buyer fit using the same researched criteria.

Independently recommendedLast updated Aug 18, 20266 evidence sources2 screenshotsHow we compare

BMC Helix ITSM

8.3/10

Enterprise ITSM (Helix / Remedy lineage) — no BMC.com list; AppExchange signal ~$114.75/named user/mo. Always RFP. Does not outrank ServiceNow 8.7.

Best for

• Remedy-lineage estates moving to Helix ITSM
• Enterprise RFP buyers comparing BMC Helix to ServiceNow and Ivanti
• ITIL-mature shops that will not self-serve a $19 agent tile

Starting from $115.00/user/mo

No free plan

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Our verdict

No universal winner

No universal winner. Choose based on which criteria matter most for your team.

BMC Helix ITSM is better for

✓ Integrations
✓ Security & admin

Choose BMC Helix ITSM if: Remedy-lineage estates moving to Helix ITSM

Choose Coralogix if: Teams that want a published per-GB observability card instead of host SKUs

See detailed comparison ↓

Coralogix

7.8/10

Observability usage rate card — Logs $0.42/GB, Traces $0.16/GB, Metrics $0.06/GB, AI $1.50/1M tokens; 14-day / 8-unit trial. No seat floor. Does not outrank Datadog 8.6.

Best for

• Teams that want a published per-GB observability card instead of host SKUs
• Buyers who will spend the 14-day / 8-unit trial before committing
• Comparisons versus Datadog modules, Chronosphere quotes, and Honeycomb Pro $150

No free plan

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BMC Helix ITSM vs Coralogix pricing

BMC Helix ITSM researched starting price from $115/mo. Coralogix starting price was not verified in current research — confirm on the vendor pricing page. Affiliate economics excluded.

BMC Helix ITSM

From $115.00/user/mo

Coralogix

See plans

BMC Helix ITSM

Starting from $115.00/user/mo

No free plan

No free trial evidenced

BMC Helix ITSMPopularCustom
- Helix ITSM (Remedy lineage) — custom quote. AppExchange ~$114.75/named user/mo is a marketplace signal, not a BMC.com card.
Enterprise RFPCustom
- Named-user, on-prem/Helix mix, and module packaging via RFP — always confirm with BMC.

View full BMC Helix ITSM pricing →

Coralogix

Starting price not evidenced

No free plan

Free trial available

Pay-as-you-go rate cardPopularCustom
- Published usage: Logs $0.42/GB, Traces $0.16/GB, Metrics $0.06/GB, AI $1.50/1M tokens. No monthly seat floor. 14-day / 8-unit trial.
Committed usageCustom
- Volume commitments and enterprise packaging — contact sales. Not a published monthly seat.

View full Coralogix pricing →

Estimate your team cost

Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.

Number of users

BMC Helix ITSM

$1,725.00/mo

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Verified monthly unit prices · Aug 18, 2026

Prices in USD

Shown per user / month from verified list pricing.

Plans can change

Confirm live vendor rates before purchasing.

Add-ons may apply

Calling, SMS, or usage fees can add cost.

Independence

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