SoftwareGlimpse

BMC Helix ITSM vs Buildkite

Compare BMC Helix ITSM and Buildkite on features, pricing, and buyer fit using the same researched criteria.

Independently recommendedLast updated Aug 18, 20266 evidence sources2 screenshotsHow we compare
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BMC Helix ITSM logo

BMC Helix ITSM

8.3/10

Enterprise ITSM (Helix / Remedy lineage) — no BMC.com list; AppExchange signal ~$114.75/named user/mo. Always RFP. Does not outrank ServiceNow 8.7.

Best for

  • Remedy-lineage estates moving to Helix ITSM
  • Enterprise RFP buyers comparing BMC Helix to ServiceNow and Ivanti
  • ITIL-mature shops that will not self-serve a $19 agent tile

Starting from $115.00/user/mo

No free plan

VS

Our verdict

Our verdict

No universal winner

No universal winner. Choose based on which criteria matter most for your team.

BMC Helix ITSM is better for

  • Integrations
  • Security & admin

Buildkite is better for

  • Starting pricing
  • Free plan

Choose BMC Helix ITSM if: Remedy-lineage estates moving to Helix ITSM

Choose Buildkite if: Teams that want specialist CI/CD with self-hosted agents against an existing git remote

See detailed comparison ↓
Buildkite logo

Buildkite

7.6/10

CI/CD with self-hosted + hosted agents — not a git host. Free; Pro $30/active user/mo; Enterprise custom; 30-day all-access trial. Does not outrank GitHub 9.1.

Best for

  • Teams that want specialist CI/CD with self-hosted agents against an existing git remote
  • Buyers comparing Buildkite Pro $30 to CircleCI Performance $15 and GitHub Actions minutes
  • Orgs that will not move source control in order to buy CI

Starting from $30.00/user/mo

Free plan available

BMC Helix ITSM vs Buildkite pricing

BMC Helix ITSM researched starting price from $115/mo. Buildkite researched starting price from $30/mo; a free plan is researched. Affiliate economics excluded.

BMC Helix ITSM logo

BMC Helix ITSM

From $115.00/user/mo

Buildkite logo

Buildkite

From $30.00/user/mo

BMC Helix ITSM logo

BMC Helix ITSM

Starting from $115.00/user/mo

No free plan

No free trial evidenced

  • BMC Helix ITSMPopularCustom
    • Helix ITSM (Remedy lineage) — custom quote. AppExchange ~$114.75/named user/mo is a marketplace signal, not a BMC.com card.
  • Enterprise RFPCustom
    • Named-user, on-prem/Helix mix, and module packaging via RFP — always confirm with BMC.
View full BMC Helix ITSM pricing →
Buildkite logo

Buildkite

Starting from $30.00/user/mo

Free plan available

Free trial available

  • Free$0.00/user/mo
    • Free CI/CD path — not a git hosting plan. Confirm live caps.
  • ProPopular$30.00/user/mo
    • $30/active user/mo Pro — published CI/CD floor. 30-day all-access trial. Not a git-host SKU.
  • EnterpriseCustom
    • Enterprise CI — custom security, scale, and support.
View full Buildkite pricing →

Estimate your team cost

Monthly estimate from verified per-seat list pricing. Confirm on the vendor site before purchasing.

BMC Helix ITSM logo

BMC Helix ITSM

$1,725.00/mo

Buildkite logo

Buildkite

$450.00/mo

+$1,275.00/mo — BMC Helix ITSM costs more

Open cost calculator →

Verified monthly unit prices · Aug 18, 2026

Prices in USD

Shown per user / month from verified list pricing.

Plans can change

Confirm live vendor rates before purchasing.

Add-ons may apply

Calling, SMS, or usage fees can add cost.

Independence

Affiliate status never changes pricing outcomes.

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Affiliate disclosure: some links may be affiliate links. We may earn a commission at no extra cost to you. Rankings and scores are never based on commission. Full disclosure

Methodology disclosure: scores and recommendations follow SoftwareGlimpse evaluation criteria (version 1.0.0). Affiliate relationships do not determine rankings.

How we recommend: product claims are tied to recorded research where available.

AI-assisted disclosure: drafts may be AI-assisted from approved facts and assessments. Humans approve publishable editorial judgments. AI does not invent live prices or claim hands-on testing.