Zoho Desk Review
CUSTOMER SERVICE SOFTWAREChoose Zoho Desk when helpdesk value and Zoho suite alignment matter — especially with free 3-agent or $7 Express entry.
Starting price
$0.00/user/month
Free plan
Yes
Free trial
15 days
Best for
Budget-conscious teams wanting helpdesk with $7 Express floor
SoftwareGlimpse review
7.8/10
Good
- ease of use8
- support job fit8
- workflow depth8
- omnichannel7
- self service7
- integrations8
Zoho Desk plans & pricing
Verified 2026-08-18 from zoho.com/desk/pricing.html USD view (high confidence). Free: 3 agents. Annual USD per agent/month: Express $7, Standard $14, Professional $23, Enterprise $40. Page may default to INR — confirm currency. Affiliate economics excluded.
Express
$7.00
per user / mo, billed annually
- Everything in Free, plus:
- Express buyers
Standard
$14.00
per user / mo, billed annually
- Everything in Express, plus:
- Standard buyers
Professional
$23.00
per user / mo, billed annually
- Everything in Standard, plus:
- Teams that need deeper reporting and process controls
Enterprise
$40.00
per user / mo, billed annually
- Everything in Professional, plus:
- Organizations needing custom commercial terms
Estimate team cost
Rough monthly and annual cost for Zoho Desk based on list pricing. Confirm rates on the vendor site before buying.
- Monthly
- $0.00
- Annual
- $0.00
Zoho Desk pricing compared
| Metric | Zoho Desk | Freshdesk | Zendesk Suite | Help Scout | Freshservice |
|---|---|---|---|---|---|
| Starting price | $0.00/user/month | $19.00/user/month | $19.00/user/month | $0.00/user/month | $19.00/user/month |
| Free plan | Yes | No | No | Yes | No |
| Free trial | Yes | Yes | Yes | Yes | Yes |