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Zendesk Sell Review

CRM SOFTWARE

Zendesk Sell overall score 6.8/10 from equal-weight CRM criteria. Zendesk Sell annual: Team $19, Growth $55, Professional $115, Enterprise $169 per agent/mo.

Last updated 2026-08-16Independent editorial review
  • Starting price

    $19.00/user/month

  • Free plan

    No

  • Free trial

    Yes

  • Best for

    Teams already using Zendesk Support/CX

SoftwareGlimpse review

6.8/10

Average

  • Ease of use7
  • Pipeline management7
  • Sales automation7
  • Email capabilities7
  • Reporting7
  • Customization6
How we score →

All features

14 features

Official demos appear only beside high-value features where verified ResearchMedia is linked — not as a generic video gallery.

  • Contact management

    Team

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: Team

    Included in

    • Team
    • Growth
    • Professional
    • Enterprise

    This video is hosted on YouTube

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    Official vendor tutorial

    Zendesk Sell: Mobile App Demo

    What this shows

    • Zendesk Sell mobile CRM navigation and deal updates
    • On-the-go pipeline and contact workflows from Zendesk
    • Zendesk Sell mobile CRM navigation and deal updates
    • On-the-go pipeline and contact workflows from Zendesk
  • Lead management

    Team

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: Team

    Included in

    • Team
    • Growth
    • Professional
    • Enterprise
  • Pipeline management

    Team

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: Team

    Included in

    • Team
    • Growth
    • Professional
    • Enterprise
    Zendesk Sell pipeline teaching visual
    SoftwareGlimpse teaching placeholder for Zendesk Sell pipeline concepts.
    Screenshot source ↗
  • Deal management

    Team

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: Team

    Included in

    • Team
    • Growth
    • Professional
    • Enterprise
  • Custom pipelines

    Team

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: Team

    Included in

    • Team
    • Growth
    • Professional
    • Enterprise
  • Custom fields

    Team

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: Team

    Included in

    • Team
    • Growth
    • Professional
    • Enterprise
  • Email sync

    Team

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: Team

    Included in

    • Team
    • Growth
    • Professional
    • Enterprise
  • Email tracking

    Team

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: Team

    Included in

    • Team
    • Growth
    • Professional
    • Enterprise
  • Workflow automation

    Team

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: Team

    Included in

    • Team
    • Growth
    • Professional
    • Enterprise
  • Reporting

    Team

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: Team

    Included in

    • Team
    • Growth
    • Professional
    • Enterprise
  • Mobile app

    Team

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: Team

    Included in

    • Team
    • Growth
    • Professional
    • Enterprise
  • Sales automation

    Team

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: Team

    Included in

    • Team
    • Growth
    • Professional
    • Enterprise
  • Integrations

    Team

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: Team

    Included in

    • Team
    • Growth
    • Professional
    • Enterprise
  • AI assistance

    Team

    SoftwareGlimpse assessment: Limited

    What it supports

    • Available with noted limits in current research
    • Entry point: Team

    Included in

    • Team
    • Growth
    • Professional
    • Enterprise