SAP Customer Experience Review
CRM SOFTWARESAP Customer Experience overall score 6.9/10 from equal-weight CRM criteria. Custom enterprise quote — contact SAP sales.
Last updated 2026-08-16Independent editorial review
Starting price
Custom quote
Free plan
No
Free trial
No
Best for
SAP ERP-centric enterprises
SoftwareGlimpse review
6.9/10
Average
- Ease of use5
- Pipeline management8
- Sales automation8
- Email capabilities6
- Reporting8
- Customization8
SAP Customer Experience plans & pricing
Custom enterprise quote — SAP CX / Sales Cloud (first-party Aug 2026).
Enterprise
Custom
Contact sales
- Small teams starting with core workflows
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Rough monthly and annual cost for SAP Customer Experience based on list pricing. Confirm rates on the vendor site before buying.
Custom pricing — contact sales for a quote.
SAP Customer Experience pricing compared
| Metric | SAP Customer Experience | ACT! | Affinity | Agile CRM | Apptivo |
|---|---|---|---|---|---|
| Starting price | Custom quote | Custom quote | $166.67/user/month | $8.99/user/month | $15.00/user/month |
| Free plan | No | No | No | Yes | No |
| Free trial | No | Yes | No | No | Yes |