incident.io Review
IT & DEVELOPMENT SOFTWAREChoose incident.io when incident command is the job and you want a published $15 Team floor — not PagerDuty by default, and not Datadog/Sentry.
Last updated 2026-08-18Independent editorial review
Starting price
$15.00/user/month
Free plan
Yes
Free trial
No
Best for
Teams that want incident command in Slack more than a paging-first ops cloud
SoftwareGlimpse review
7.8/10
Good
- ease of use9
- it job fit8
- workflow depth8
- integrations8
- admin security7
- scalability7
incident.io plans & pricing
Verified 2026-08-18 from incident.io/pricing (high confidence). Basic Free. Team $15/user/mo annual / $19 monthly. Pro $25/user. On-call add-on +$10–$20/user. Enterprise custom. Affiliate economics excluded.
Most popular
Team
$15.00
per user / mo, billed annually
- Everything in Basic, plus:
- Team buyers
Pro
$25.00
per user / mo, billed annually
- Everything in Team, plus:
- Pro buyers
Enterprise
Custom
Contact sales
- Everything in Pro, plus:
- Organizations needing custom commercial terms
Estimate team cost
Rough monthly and annual cost for incident.io based on list pricing. Confirm rates on the vendor site before buying.
- Monthly
- $0.00
- Annual
- $0.00
incident.io pricing compared
| Metric | incident.io | PagerDuty | Rootly | Jira Service Management | FireHydrant |
|---|---|---|---|---|---|
| Starting price | $15.00/user/month | $21.00/user/month | $20.00/user/month | $20.00/user/month | $25.00/user/month |
| Free plan | Yes | Yes | No | Yes | Yes |
| Free trial | No | Yes | No | Yes | Yes |