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Grasshopper Review

BUSINESS COMMUNICATIONS SOFTWARE

Choose Grasshopper when you mainly need an affordable professional virtual number with simple extensions — not a full cloud phone / UCaaS suite.

Last updated 2026-08-17Independent editorial review
  • Starting price

    $14.00/user/month

  • Free plan

    No

  • Free trial

    7 days

  • Best for

    Solo operators and tiny teams that primarily need a professional virtual number

SoftwareGlimpse review

6.2/10

Average

  • ease of use9
  • voice messaging quality7
  • routing workflows6
  • integrations5
  • analytics5
  • outbound tools4
How we score →

All features

13 features

Official demos appear only beside high-value features where verified ResearchMedia is linked — not as a generic video gallery.

  • Cloud phone / VoIP

    True Solo

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: True Solo

    Included in

    • True Solo
    • Solo Plus
    • Small Business
  • Call routing & IVR

    True Solo

    SoftwareGlimpse assessment: Plan-dependent

    What it supports

    • Entry point: True Solo

    Limitations

    • May require a higher plan than the entry tier

    Included in

    • True Solo
    • Solo Plus
    • Small Business
  • Call recording

    True Solo

    SoftwareGlimpse assessment: Plan-dependent

    What it supports

    • Entry point: True Solo

    Limitations

    • May require a higher plan than the entry tier

    Included in

    • True Solo
    • Solo Plus
    • Small Business
  • Power dialer

    True Solo

    SoftwareGlimpse assessment: Not supported

    What it supports

    • Entry point: True Solo

    Included in

    • True Solo
    • Solo Plus
    • Small Business
  • SMS messaging

    True Solo

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: True Solo

    Included in

    • True Solo
    • Solo Plus
    • Small Business
  • WhatsApp Business

    True Solo

    SoftwareGlimpse assessment: Not supported

    What it supports

    • Entry point: True Solo

    Included in

    • True Solo
    • Solo Plus
    • Small Business
  • Shared inbox

    True Solo

    SoftwareGlimpse assessment: Not supported

    What it supports

    • Entry point: True Solo

    Included in

    • True Solo
    • Solo Plus
    • Small Business
  • Team messaging

    True Solo

    SoftwareGlimpse assessment: Not supported

    What it supports

    • Entry point: True Solo

    Included in

    • True Solo
    • Solo Plus
    • Small Business
  • Video meetings

    True Solo

    SoftwareGlimpse assessment: Not supported

    What it supports

    • Entry point: True Solo

    Included in

    • True Solo
    • Solo Plus
    • Small Business
  • CRM / CTI integrations

    True Solo

    SoftwareGlimpse assessment: Limited

    What it supports

    • Available with noted limits in current research
    • Entry point: True Solo

    Included in

    • True Solo
    • Solo Plus
    • Small Business
  • Analytics & reporting

    True Solo

    SoftwareGlimpse assessment: Limited

    What it supports

    • Available with noted limits in current research
    • Entry point: True Solo

    Included in

    • True Solo
    • Solo Plus
    • Small Business
  • AI assistance

    True Solo

    SoftwareGlimpse assessment: Limited

    What it supports

    • Available with noted limits in current research
    • Entry point: True Solo

    Included in

    • True Solo
    • Solo Plus
    • Small Business
  • Unified multichannel inbox

    True Solo

    SoftwareGlimpse assessment: Not supported

    What it supports

    • Entry point: True Solo

    Included in

    • True Solo
    • Solo Plus
    • Small Business