Freshcaller Review

Verified 2026-08-17 from freshworks.com/freshcaller-cloud-pbx/pricing. Billed annually, per agent/month plus per-minute call charges: Free $0 (inbound caller ID, desktop notifications, call notes, custom greetings, call metrics); Growth $15 with 2,000 included incoming minutes/month, number porting, wait queues, voicemail, warm/cold transfer and call recording, plus $2 day passes; Pro $39 with 3,000 included minutes, holiday routing, agent statuses, routing automation, conferencing and smart escalations, plus $7 day passes; Enterprise $69 with 5,000 included minutes, speech-enabled IVR, abandoned-call metrics and service-level monitoring, plus $12 day passes. Annual billing saves 20% versus monthly. A 14-day free trial grants Enterprise features.