CallHippo Review

BUSINESS COMMUNICATIONS SOFTWARE

Choose CallHippo when you want SMB-priced business calling with recording, IVR and CRM logging around $30/user/month and no three-seat floor.

Last updated 2026-08-17Independent editorial review

Starting price
$18.00/user/month
Free plan
Yes
Free trial
10 days
Best for
SMB and micro teams that need a real phone system with a low entry price and no 3-seat floor

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SoftwareGlimpse review

7.2/10

Good

ease of use8
voice messaging quality7
routing workflows7
integrations7
analytics7
outbound tools7

How we score →

All features

13 features

Official demos appear only beside high-value features where verified ResearchMedia is linked — not as a generic video gallery.

Cloud phone / VoIP
Basic
SoftwareGlimpse assessment: Strong
What it supports
Listed as available in product packaging
Entry point: Basic
Included in
✓ Basic
✓ Starter
✓ Professional
✓ Ultimate
✓ Enterprise
Call routing & IVR
Basic
SoftwareGlimpse assessment: Plan-dependent
What it supports
Entry point: Basic
Limitations
May require a higher plan than the entry tier
Included in
✓ Basic
✓ Starter
✓ Professional
✓ Ultimate
✓ Enterprise
Omnichannel chat inbox screenshot from callhippo.com.
Screenshot source ↗
Call recording
Basic
SoftwareGlimpse assessment: Plan-dependent
What it supports
Entry point: Basic
Limitations
May require a higher plan than the entry tier
Included in
✓ Basic
✓ Starter
✓ Professional
✓ Ultimate
✓ Enterprise
Omnichannel chat inbox screenshot from callhippo.com.
Screenshot source ↗
Power dialer
Basic
SoftwareGlimpse assessment: Plan-dependent
What it supports
Entry point: Basic
Limitations
May require a higher plan than the entry tier
Included in
✓ Basic
✓ Starter
✓ Professional
✓ Ultimate
✓ Enterprise
What the demo shows
CallHippo webinar on connect rates and outbound calling
Source: Official CallHippo
Embedding unavailable
Watch official video ↗
Official vendor video
CallHippo ringing smarter webinar
What this shows
CallHippo webinar on connect rates and outbound calling
• CallHippo webinar on connect rates and outbound calling
SMS messaging
Basic
SoftwareGlimpse assessment: Strong
What it supports
Listed as available in product packaging
Entry point: Basic
Included in
✓ Basic
✓ Starter
✓ Professional
✓ Ultimate
✓ Enterprise
WhatsApp Business
Basic
SoftwareGlimpse assessment: Strong
What it supports
Listed as available in product packaging
Entry point: Basic
Included in
✓ Basic
✓ Starter
✓ Professional
✓ Ultimate
✓ Enterprise
Shared inbox
Basic
SoftwareGlimpse assessment: Strong
What it supports
Listed as available in product packaging
Entry point: Basic
Included in
✓ Basic
✓ Starter
✓ Professional
✓ Ultimate
✓ Enterprise
Omnichannel chat inbox screenshot from callhippo.com.
Screenshot source ↗
Team messaging
Basic
SoftwareGlimpse assessment: Limited
What it supports
Available with noted limits in current research
Entry point: Basic
Included in
✓ Basic
✓ Starter
✓ Professional
✓ Ultimate
✓ Enterprise
Video meetings
Basic
SoftwareGlimpse assessment: Not supported
What it supports
Entry point: Basic
Included in
✓ Basic
✓ Starter
✓ Professional
✓ Ultimate
✓ Enterprise
CRM / CTI integrations
Basic
SoftwareGlimpse assessment: Plan-dependent
What it supports
Entry point: Basic
Limitations
May require a higher plan than the entry tier
Included in
✓ Basic
✓ Starter
✓ Professional
✓ Ultimate
✓ Enterprise
Analytics & reporting
Basic
SoftwareGlimpse assessment: Limited
What it supports
Available with noted limits in current research
Entry point: Basic
Included in
✓ Basic
✓ Starter
✓ Professional
✓ Ultimate
✓ Enterprise
AI assistance
Basic
SoftwareGlimpse assessment: Add-on
What it supports
Entry point: Basic
Limitations
May require an add-on or separate purchase
Included in
✓ Basic
✓ Starter
✓ Professional
✓ Ultimate
✓ Enterprise
Unified multichannel inbox
Basic
SoftwareGlimpse assessment: Strong
What it supports
Listed as available in product packaging
Entry point: Basic
Included in
✓ Basic
✓ Starter
✓ Professional
✓ Ultimate
✓ Enterprise
Omnichannel chat inbox screenshot from callhippo.com.
Screenshot source ↗

Filter features

Show features in planFeature availabilitySearch

CallHippo feature summary

Total features: 13
Features with demo: 1
In Basic: 12
In Starter: 12
In Professional: 12
In Ultimate: 12
In Enterprise: 12

Top strengths

Lowest-friction entry in the phone cluster: $0 Basic rung and $18/user/month Starter
Unlimited US/CA calling, call recording, multilingual IVR and CRM integrations on Professional at $30
WhatsApp Business API and a free omnichannel inbox available from the entry rungs
10-day free trial with self-serve signup
Separate call-centre ladder with supervisor tooling, barge/whisper and compliance recording

Quick facts

Starting price: $18.00/user/month
Free plan: Yes
Free trial: 10 days
Best for: SMB and micro teams that need a real phone system with a low entry price and no 3-seat floor
Company size: Micro → SMB → Mid-market
Company: CallHippo

View full CallHippo profile →

View pricing

All features

Cloud phone / VoIP

Call routing & IVR

Call recording

Power dialer

CallHippo ringing smarter webinar

What this shows

SMS messaging

WhatsApp Business

Shared inbox

Team messaging

Video meetings

CRM / CTI integrations

Analytics & reporting

AI assistance

Unified multichannel inbox