Évaluation des alternatives Copper CRM

Top 9 des alternatives Copper CRM : Boostez votre activité avec ces puissants concurrents en 2023

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As businesses grow, it becomes increasingly important to have a good Gestion de la relation client (CRM) system. A CRM system enables companies to manage customer interactions efficiently and effectively.

With the right CRM software, businesses can improve customer satisfaction, increase sales revenue, and streamline their overall operations. One such CRM system is Cuivre.

Formerly known as ProsperWorks, Copper is a cloud-based platform designed for small to medium-sized businesses. It offers features such as lead management, contact management, and sales forecasting tools.

copper crm - crm for small business

In this article, we will look at the top Copper CRM alternatives sur le marché aujourd'hui.

What is Copper CRM?

Cuivre is an intuitive and user-friendly CRM that integrates seamlessly with G Suite applications like Gmail, Google Calendar, Google Drive, and more. It is designed to help businesses automate their sales process by providing tools that allow users to easily track leads and deals from start to finish. With Copper’s AI-powered recommendations engine in place, you’re provided insights on potential leads that are likely to convert into customers based on various factors such as email conversations and social media interactions.

This feature allows you to see more meaningful contact information about your leads so you can create more personalized messaging. One of the standout features of Copper is its visual pipeline-management tool that provides an easy-to-understand way of viewing your company’s lead status at any given time; another feature worth mentioning is its integration with Slack which makes updates and communication easier between teams.

Copper CRM dashboard

Importance of Having a Good CRM System

Having a good CRM system can make or break a business – this may sound like an exaggeration but hear me out! Firstly – it helps you get closer to your customers by giving them personalized attention & care which plays an important role in customer satisfaction thereby making them come back again & again and increasing your retention rate Secondly – a good CRM system provides insights into your customer’s behavior which the business can use to create more personalized marketing messages that would be more effective in engaging them.

A CRM system helps to streamline your business operations by automating the sales process and freeing up time for sales reps to focus on other areas of their job like building relationships with customers.

Now that we have an overview of Copper’s CRM solution and an understanding of the importance of having a good CRM system, let’s dive into some of the best alternatives available in today’s market.

Copper CRM Alternatives Overview

What are the different types of CRM systems?

Before we dive into the alternatives to Copper CRM, it’s important to understand the different types of CRM systems that are available. There are three main categories: operational, analytical, and collaborative. Operational CRMs focus on automating business processes like sales and marketing.

They help manage customer interactions, automate workflows, and streamline reporting. Analytical CRMs collect data from multiple sources and analyze it to provide insights into business performance.

Collaborative CRMs facilitate collaboration across teams by providing tools for communication and file sharing. Copper CRM falls under the category of operational CRMs because it specifically focuses on sales automation for small businesses.

Comparison between Copper CRM and other popular alternatives

Now let’s take a look at how Copper CRM stacks up against some of the most popular alternatives in each category.

CRM options

Operational CRMs

– HubSpot: One of the most well-known names in inbound marketing, HubSpot’s CRM offers robust features like lead tracking, email automation, and social media management. It also integrates with a variety of other software tools.

– Zoho: Like Copper CRM, Zoho is a cloud-based system aimed at small businesses. It offers similar features as Copper such as pipeline management and contact management but also includes capabilities like email marketing and inventory management.

– Salesforce: A leader in enterprise-level sales automation software solutions with pricing to match their capabilities. Salesforce specializes in customizing solutions over a range of verticals suitable to meet every business need from small start-ups to large-scale organizations.

Analytical CRMs

– Tableau: Tableau is a powerful data visualization tool that integrates with many different data sources including Salesforce. It allows you to create interactive dashboards that showcase your data visually.

– Microsoft Dynamics 365: This is a CRM and ERP system that provides businesses with a range of analytical tools like predictive analytics, customer insights, and sales forecasting.

– InsightSquared: Another data analytics tool that integrates with Salesforce to provide accurate, real-time reports on sales performance.

Collaborative CRMs

– Slack: Known for its chat and collaboration capabilities, Slack can be integrated with other software like CRMs to keep communication streamlined across teams. – Asana: A project management tool that offers features like task tracking, calendars, and file sharing.

It can be integrated with different CRMs, including Salesforce. While Copper CRM is highly user-friendly for small businesses new to utilizing a CRM solution, these alternatives offer wider capabilities designed for bigger business operations or companies whose specific business model requires those particular tools.

Top Copper CRM Alternatives

Hubspot: The All-In-One Solution

Hubspot is a popular choice for businesses of all sizes, as it offers a suite of marketing, sales, and customer service tools in addition to its CRM functionality. Its intuitive interface and extensive features make it an all-in-one solution for businesses looking to streamline their processes. Some of the key features of Hubspot include contact management, lead generation and nurturing, email marketing, sales automation, live chat capabilities, analytics reporting, and more.

Additionally, Hubspot offers integration with popular third-party apps such as Gmail and Outlook.

Hubspot crm dashboard

Pricing for Hubspot ranges from free (with limited features) to a more comprehensive paid plan starting at $50 per month.

While Hubspot can be expensive compared to other options on the market, it’s comprehensive features and user-friendly interface make it a worthwhile investment for businesses looking for an all-in-one solution.

Ce que j'aime

  • All-in-one solution that integrates with other tools
  • Interface conviviale
  • Fonctionnalités complètes
  • Free version available

Ce que je n'aime pas

  • Higher pricing compared to some alternatives
  • Can be overwhelming for small businesses with limited needs

Salesforce: The Industry Leader

Force de vente is often considered the industry leader in CRM software due to its robust set of features and customization options. It’s used by companies of all sizes across various industries worldwide. Salesforce’s main selling points are its powerful reporting capabilities, automation tools for sales teams such as workflow automation tools, and customizable dashboards providing helpful insights.

Salesforce is also known for its vast range of integrations with third-party applications from Gmail or Office365 mentioned earlier but also Adobe Sign or DocuSign e-signature integrations.

Salesforce - dashboard

Pricing starts at $25 per user per month up until $300 per user/month depending on your business needs. However, there may be additional fees to add customizations to the system.

Ce que j'aime

  • Customizable and robust features
  • Wide range of integrations
  • Powerful reporting capabilities

Ce que je n'aime pas

  • Can be costly for small businesses
  • Steep learning curve

Zoho: The Affordable Option

Zoho offers an affordable CRM solution that is popular among small to medium-sized businesses. It offers a range of features including contact management, lead generation and nurturing, pipeline management, social media integration, and more. Zoho has a free plan for up to 3 users with limited features but its paid plans come at slightly lower price points than some of its competitors.

Its Standard offering costs $12 per user per month while its most expensive offering (Ultimate) is priced at $100 per user per month.

zoho crm - tableau de bord

Ce que j'aime

  • Prix abordable
  • Ideal for small to medium-sized businesses
  • Intégration des médias sociaux

Ce que je n'aime pas

  • Limited flexibility in customization compared to Salesforce
  • Fewer integrations than other CRM alternatives

Niche Copper CRM Alternatives


If you’re a small business owner looking for a CRM system that won’t break the bank, perspicace might be the perfect fit. With plans starting at just $29 per user per month, this cloud-based CRM offers a range of features that can help streamline your sales and marketing efforts.

One of the standout features of Insightly is its project management tools. You can use this CRM to track important milestones and deadlines, assign tasks to team members, and monitor progress from one central location.

Additionally, Insightly integrates with popular tools like G Suite and Office 365, which can save you time when it comes to managing your day-to-day operations. However, Insightly isn’t without its drawbacks.

Some users have reported that the user interface can be confusing or overwhelming at times. Additionally, certain features (like custom reporting) are only available on higher-tier plans.


If you’re part of a sales team looking for a powerful CRM tool to help you close deals more efficiently, Pipedrive is worth considering. This CRM is designed specifically with salespeople in mind – it offers visual pipelines that allow you to see where each deal stands in your sales process at a glance.

Pipedrive also includes robust automation features that can help eliminate busy work from your day-to-day routine. For example, you can set up automated follow-up reminders for leads who haven’t responded yet or automatically add new leads to your pipeline when they enter your system.

pipedrive crm deals

One potential drawback of Pipedrive is its limited integrations with other software tools – if you rely heavily on certain apps (like marketing automation software), this could be an issue. Additionally, some users have reported that the mobile app can be glitchy at times.


For businesses looking to leverage social media as part of their overall marketing strategy, Agile is a CRM tool that can help. This cloud-based CRM integrates with popular social media platforms like Twitter, LinkedIn, and Facebook to give you real-time insights into your followers’ activities.

In addition to its social media integration capabilities, Nimble offers a range of other features that can help streamline your sales and marketing efforts. For example, the tool includes lead tracking and scoring tools that allow you to prioritize your outreach efforts based on each lead’s likelihood to convert.

One potential downside of Nimble is that it doesn’t offer as many customization options as some other CRMs on the market. Additionally, some users have reported that the user interface can be clunky at times – particularly when it comes to setting up custom fields or workflows.

Overall, Insightly, Pipedrive, and Nimble are all solid alternatives to Copper CRM – each offering unique sets of features tailored to specific types of businesses. By taking the time to evaluate your needs and consider which CRM features are most important for your organization’s success, you’ll be able to make an informed decision about which system will work best for you.

Rarely Known Copper CRM Alternatives


CapsuleCRM may not be as well-known as Copper or Salesforce, but it’s a hidden gem in the world of CRM systems, especially for small businesses. CapsuleCRM is ideal for companies that need to manage contacts and sales activities in a simple and straightforward way.

It’s easy to set up and use, with a clean interface that lets you quickly find what you need. One of the standout features of CapsuleCRM is its integration with other popular business tools like G Suite, Mailchimp, and Xero. This makes it easy to connect all your systems and have everything in one place.

In addition, Capsule offers a free plan for up to two users with basic features, while their Professional plan starts at only $18 per user per month.

One potential downside of CapsuleCRM is that it lacks some advanced features found in other CRM systems like automation workflows or advanced reporting options. However, if you’re a small business looking for an affordable solution that can help you keep track of contacts and sales activities without too much complexity, Capsule might just be the perfect fit.


If you’re looking for a highly customizable CRM system that can be tailored to meet your specific needs, SucreCRM might be worth considering. Sugar offers an open-source platform that allows developers to customize the system according to their requirements. Sugar also offers extensive customization options without requiring coding skills.

You can create custom fields within records or modify existing fields to include additional data points relevant to your business needs. Additionally, Sugar provides more than 80 pre-built reports so that you can view data from different angles quickly.

Sugar also ensures ease of use by providing intuitive drag-and-drop features, collaboration functionalities, and integration with over 50 popular business applications.

Sugar offers a free trial and the pricing starts at $40 per user per month.

However, customization is only available through paid editions of the software which may not be feasible for small businesses or organizations on tight budgets. In addition, SugarCRM can be complex to set up and use without technical expertise.


If you’re looking for a CRM system that goes beyond contact management to include advanced marketing automation capabilities, AgileCRM might fit the bill. Agile offers a wide range of features such as web engagement tracking, lead scoring and segmentation, and email campaign automation that puts the right message in front of the right customer at the right time.

Agile provides an all-in-one system that includes sales force automation (SFA), marketing automation (MA), and customer service & support (CSS) all in one place which ensures seamless integration between these different teams. Additionally, Agile offers integrations with more than 50 apps including Zapier to ensure that data flows smoothly across various systems.

The downside is that even though Agile has a lot of features packed inside it can become confusing to figure out what features are included in which plan as some critical features are only available in their Enterprise edition which raises pricing significantly starting from $79/user/month.

Overall if your business needs sophisticated marketing capabilities added to your CRM then AgileCRM provides an all-in-one solution but due diligence should be done before selecting a suitable plan.

While Copper CRM is great there are many alternatives that offer unique benefits for small businesses such as CapsuleCRM or advanced customization options like SugarCRM or even advanced marketing capabilities like AgileCRM. Ultimately it’s important to find a CRM system that meets your specific needs and budget while offering ease of use and crucial functionalities for your operations.

The Importance of Choosing the Right CRM System

Choosing the right CRM system is essential for any business that wants to stay ahead of the competition. A good CRM system can help you manage your customer data, automate workflows, and improve communication with your customers. Without an effective CRM system in place, you risk losing valuable leads and sales opportunities.

One of the key benefits of a good CRM system is that it allows you to track customer interactions across various channels. This includes phone calls, emails, social media interactions, and more.

With this information at your fingertips, you can gain insights into customer behavior and preferences, which can help you tailor your marketing efforts accordingly. Another benefit of a good CRM system is that it can help improve communication within your organization.

By centralizing all customer data in one place, everyone on your team can access important information quickly and easily. This helps ensure that everyone is on the same page and that nothing falls through the cracks.

Wrap-Up and Final Recommendations

After reviewing some of the best Copper CRM alternatives on the market today, it’s clear that there are many great options available for businesses of all sizes. Each platform has its own unique strengths and weaknesses, making it important to carefully consider which one will be best suited for your specific needs.

If you’re looking for an affordable option with robust features like marketing automation and lead-scoring capabilities then Hubspot may be a good choice for small businesses or startups just starting out with their digital marketing efforts.

For larger organizations looking for a powerful platform with advanced customization options then Salesforce may be worth considering as they offer unparalleled flexibility when it comes to designing workflows specific to any business vertical or process stage.

For those who need unique features like social media integration or project management tools then NimbleCRM could be a great fit due to its broad range of integrations including Facebook, Twitter LinkedIn, etc., among other features.

Ultimately, the best CRM system for your business will depend on a variety of factors, including your budget, industry, and specific needs. By taking the time to research and compare different options, you can find a CRM system that will help you streamline your workflow, increase productivity and grow your business.

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