Rootly Review
IT & DEVELOPMENT SOFTWAREChoose Rootly when Slack-native incident response at $20/user is the job — not PagerDuty by default, and not FireHydrant’s free-10 path by default.
Starting price
$20.00/user/month
Free plan
No
Free trial
No
Best for
Slack-first teams buying incident command at a published $20/user floor
SoftwareGlimpse review
7.7/10
Good
- ease of use8
- it job fit8
- workflow depth8
- integrations8
- admin security7
- scalability7
All features
16 featuresOfficial demos appear only beside high-value features where verified ResearchMedia is linked — not as a generic video gallery.
Incident management
Incident Response EssentialsSoftwareGlimpse assessment: Strong
What it supports
- Listed as available in product packaging
- Entry point: Incident Response Essentials
Included in
- ✓ Incident Response Essentials
- ✓ On-Call Essentials
- ✓ Enterprise
Change & problem management
Incident Response EssentialsSoftwareGlimpse assessment: Limited
What it supports
- Available with noted limits in current research
- Entry point: Incident Response Essentials
Included in
- ✓ Incident Response Essentials
- ✓ On-Call Essentials
- ✓ Enterprise
Service catalog
Incident Response EssentialsSoftwareGlimpse assessment: Not supported
What it supports
- Entry point: Incident Response Essentials
Included in
- ✓ Incident Response Essentials
- ✓ On-Call Essentials
- ✓ Enterprise
Infrastructure monitoring
Incident Response EssentialsSoftwareGlimpse assessment: Limited
What it supports
- Available with noted limits in current research
- Entry point: Incident Response Essentials
Included in
- ✓ Incident Response Essentials
- ✓ On-Call Essentials
- ✓ Enterprise
APM & distributed tracing
Incident Response EssentialsSoftwareGlimpse assessment: Not supported
What it supports
- Entry point: Incident Response Essentials
Included in
- ✓ Incident Response Essentials
- ✓ On-Call Essentials
- ✓ Enterprise
Log management
Incident Response EssentialsSoftwareGlimpse assessment: Not supported
What it supports
- Entry point: Incident Response Essentials
Included in
- ✓ Incident Response Essentials
- ✓ On-Call Essentials
- ✓ Enterprise
Source control & repos
Incident Response EssentialsSoftwareGlimpse assessment: Not supported
What it supports
- Entry point: Incident Response Essentials
Included in
- ✓ Incident Response Essentials
- ✓ On-Call Essentials
- ✓ Enterprise
CI/CD & automation
Incident Response EssentialsSoftwareGlimpse assessment: Limited
What it supports
- Available with noted limits in current research
- Entry point: Incident Response Essentials
Included in
- ✓ Incident Response Essentials
- ✓ On-Call Essentials
- ✓ Enterprise
Hosting control panel
Incident Response EssentialsSoftwareGlimpse assessment: Not supported
What it supports
- Entry point: Incident Response Essentials
Included in
- ✓ Incident Response Essentials
- ✓ On-Call Essentials
- ✓ Enterprise
Managed hosting platform
Incident Response EssentialsSoftwareGlimpse assessment: Not supported
What it supports
- Entry point: Incident Response Essentials
Included in
- ✓ Incident Response Essentials
- ✓ On-Call Essentials
- ✓ Enterprise
Proxy / web data network
Incident Response EssentialsSoftwareGlimpse assessment: Not supported
What it supports
- Entry point: Incident Response Essentials
Included in
- ✓ Incident Response Essentials
- ✓ On-Call Essentials
- ✓ Enterprise
ITSM AI assistance
Incident Response EssentialsSoftwareGlimpse assessment: Limited
What it supports
- Available with noted limits in current research
- Entry point: Incident Response Essentials
Included in
- ✓ Incident Response Essentials
- ✓ On-Call Essentials
- ✓ Enterprise
Developer AI assistance
Incident Response EssentialsSoftwareGlimpse assessment: Limited
What it supports
- Available with noted limits in current research
- Entry point: Incident Response Essentials
Included in
- ✓ Incident Response Essentials
- ✓ On-Call Essentials
- ✓ Enterprise
On-call & paging
Incident Response EssentialsSoftwareGlimpse assessment: Add-on
What it supports
- Entry point: Incident Response Essentials
Limitations
- May require an add-on or separate purchase
Included in
- ✓ Incident Response Essentials
- ✓ On-Call Essentials
- ✓ Enterprise
Enterprise security & SSO
Incident Response EssentialsSoftwareGlimpse assessment: Limited
What it supports
- Available with noted limits in current research
- Entry point: Incident Response Essentials
Included in
- ✓ Incident Response Essentials
- ✓ On-Call Essentials
- ✓ Enterprise
Analytics & reporting
Incident Response EssentialsSoftwareGlimpse assessment: Strong
What it supports
- Listed as available in product packaging
- Entry point: Incident Response Essentials
Included in
- ✓ Incident Response Essentials
- ✓ On-Call Essentials
- ✓ Enterprise