SoftwareGlimpse
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Oracle CX Review

CRM SOFTWARE

Oracle CX scores reflect first-party research — not hands-on product testing.

Last updated 2026-08-15Independent editorial review

  • Starting price

    $65.00/user/month

  • Free plan

    No

  • Free trial

    No

  • Best for

    Oracle-centric mid-market/enterprise sales orgs

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SoftwareGlimpse review

7/10

Good

  • Ease of use5
  • Pipeline management8
  • Sales automation8
  • Email capabilities7
  • Reporting8
  • Customization8
How we score →

All features

14 features

Official demos appear only beside high-value features where verified ResearchMedia is linked — not as a generic video gallery.

  • Contact management

    Sales Professional

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: Sales Professional

    Included in

    • ✓ Sales Professional
    • ✓ Enterprise / Premium

    This video is hosted on YouTube

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    Official vendor video

    Oracle Fusion Sales live demo: view the next generation of sales | Oracle Live

    What this shows

    • Oracle Fusion Sales live demo
    • next-generation sales UI as presented by Oracle
    • • Oracle Fusion Sales live demo
    • • next-generation sales UI as presented by Oracle

  • Lead management

    Sales Professional

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: Sales Professional

    Included in

    • ✓ Sales Professional
    • ✓ Enterprise / Premium
    Oracle CX pipelines teaching diagram
    SoftwareGlimpse teaching diagram: how Oracle CX pipelines move deals through stages.
    Screenshot source ↗

  • Pipeline management

    Sales Professional

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: Sales Professional

    Included in

    • ✓ Sales Professional
    • ✓ Enterprise / Premium
    Oracle CX pipelines teaching diagram
    SoftwareGlimpse teaching diagram: how Oracle CX pipelines move deals through stages.
    Screenshot source ↗

  • Deal management

    Sales Professional

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: Sales Professional

    Included in

    • ✓ Sales Professional
    • ✓ Enterprise / Premium
    Oracle CX pipelines teaching diagram
    SoftwareGlimpse teaching diagram: how Oracle CX pipelines move deals through stages.
    Screenshot source ↗

  • Email sync

    Sales Professional

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: Sales Professional

    Included in

    • ✓ Sales Professional
    • ✓ Enterprise / Premium

  • Workflow automation

    Sales Professional

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: Sales Professional

    Included in

    • ✓ Sales Professional
    • ✓ Enterprise / Premium
    Oracle CX sales automation teaching diagram
    SoftwareGlimpse teaching diagram: how Oracle CX sales automation triggers actions from deal and lead events.
    Screenshot source ↗

  • Sales automation

    Sales Professional

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: Sales Professional

    Included in

    • ✓ Sales Professional
    • ✓ Enterprise / Premium
    Oracle CX Sales command center
    Oracle CX Sales command center from official Oracle CX Sales page.
    Screenshot source ↗

  • Reporting

    Sales Professional

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: Sales Professional

    Included in

    • ✓ Sales Professional
    • ✓ Enterprise / Premium

  • Forecasting

    Sales Professional

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: Sales Professional

    Included in

    • ✓ Sales Professional
    • ✓ Enterprise / Premium

  • Custom fields

    Sales Professional

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: Sales Professional

    Included in

    • ✓ Sales Professional
    • ✓ Enterprise / Premium

  • Custom pipelines

    Sales Professional

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: Sales Professional

    Included in

    • ✓ Sales Professional
    • ✓ Enterprise / Premium
    Oracle CX pipelines teaching diagram
    SoftwareGlimpse teaching diagram: how Oracle CX pipelines move deals through stages.
    Screenshot source ↗

  • Mobile app

    Sales Professional

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: Sales Professional

    Included in

    • ✓ Sales Professional
    • ✓ Enterprise / Premium

  • AI assistance

    Sales Professional

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: Sales Professional

    Included in

    • ✓ Sales Professional
    • ✓ Enterprise / Premium

  • Integrations

    Sales Professional

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: Sales Professional

    Included in

    • ✓ Sales Professional
    • ✓ Enterprise / Premium