NiceJob Review
CUSTOMER SERVICE SOFTWAREChoose NiceJob when automated local review generation and referral follow-up is the job — and treat it as reputation tooling adjacent to customer service, not a helpdesk replacement.
Starting price
$75.00/user/month
Free plan
No
Free trial
14 days
Best for
Single-location local service businesses that need automated Google review requests
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SoftwareGlimpse review
6.3/10
Average
- ease of use8
- support job fit6
- workflow depth7
- omnichannel5
- self service4
- integrations7
All features
16 featuresOfficial demos appear only beside high-value features where verified ResearchMedia is linked — not as a generic video gallery.
Ticketing
ReviewsSoftwareGlimpse assessment: Not supported
What it supports
- Entry point: Reviews
Included in
- ✓ Reviews
- ✓ Pro
- ✓ Sites
Live chat
ReviewsSoftwareGlimpse assessment: Not supported
What it supports
- Entry point: Reviews
Included in
- ✓ Reviews
- ✓ Pro
- ✓ Sites
Knowledge base
ReviewsSoftwareGlimpse assessment: Not supported
What it supports
- Entry point: Reviews
Included in
- ✓ Reviews
- ✓ Pro
- ✓ Sites
Omnichannel inbox
ReviewsSoftwareGlimpse assessment: Not supported
What it supports
- Entry point: Reviews
Included in
- ✓ Reviews
- ✓ Pro
- ✓ Sites
SLA & routing
ReviewsSoftwareGlimpse assessment: Not supported
What it supports
- Entry point: Reviews
Included in
- ✓ Reviews
- ✓ Pro
- ✓ Sites
Macros & automation
ReviewsSoftwareGlimpse assessment: Limited
What it supports
- Available with noted limits in current research
- Entry point: Reviews
Included in
- ✓ Reviews
- ✓ Pro
- ✓ Sites
Self-service portal
ReviewsSoftwareGlimpse assessment: Limited
What it supports
- Available with noted limits in current research
- Entry point: Reviews
Included in
- ✓ Reviews
- ✓ Pro
- ✓ Sites
CSAT / satisfaction surveys
ReviewsSoftwareGlimpse assessment: Limited
What it supports
- Available with noted limits in current research
- Entry point: Reviews
Included in
- ✓ Reviews
- ✓ Pro
- ✓ Sites
Helpdesk reporting
ReviewsSoftwareGlimpse assessment: Limited
What it supports
- Available with noted limits in current research
- Entry point: Reviews
Included in
- ✓ Reviews
- ✓ Pro
- ✓ Sites
Ecommerce helpdesk
ReviewsSoftwareGlimpse assessment: Not supported
What it supports
- Entry point: Reviews
Included in
- ✓ Reviews
- ✓ Pro
- ✓ Sites
ITSM / service desk
ReviewsSoftwareGlimpse assessment: Not supported
What it supports
- Entry point: Reviews
Included in
- ✓ Reviews
- ✓ Pro
- ✓ Sites
Chatbot / AI agent
ReviewsSoftwareGlimpse assessment: Not supported
What it supports
- Entry point: Reviews
Included in
- ✓ Reviews
- ✓ Pro
- ✓ Sites
Agent copilot
ReviewsSoftwareGlimpse assessment: Not supported
What it supports
- Entry point: Reviews
Included in
- ✓ Reviews
- ✓ Pro
- ✓ Sites
Phone support
ReviewsSoftwareGlimpse assessment: Not supported
What it supports
- Entry point: Reviews
Included in
- ✓ Reviews
- ✓ Pro
- ✓ Sites
Helpdesk integrations
ReviewsSoftwareGlimpse assessment: Limited
What it supports
- Available with noted limits in current research
- Entry point: Reviews
Included in
- ✓ Reviews
- ✓ Pro
- ✓ Sites