Oracle NetSuite CRM Review

CRM SOFTWARE

Oracle NetSuite CRM overall score 6.5/10 from equal-weight CRM criteria. Custom quote only — contact Oracle NetSuite sales.

Last updated 2026-08-16Independent editorial review

Starting price
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Free plan
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Free trial
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Best for
NetSuite ERP customers needing native CRM

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SoftwareGlimpse review

6.5/10

Average

Ease of use5
Pipeline management7
Sales automation7
Email capabilities6
Reporting8
Customization7

How we score →

All features

14 features

Official demos appear only beside high-value features where verified ResearchMedia is linked — not as a generic video gallery.

Contact management
Enterprise
SoftwareGlimpse assessment: Strong
What it supports
Listed as available in product packaging
Entry point: Enterprise
Included in
✓ Enterprise
What the demo shows
NetSuite CRM sales dashboard and opportunity workflow
Pipeline, activities, and customer transaction context
Source: Official Oracle NetSuite
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Official vendor video
NetSuite CRM: Sales
What this shows
NetSuite CRM sales dashboard and opportunity workflow
Pipeline, activities, and customer transaction context
• NetSuite CRM sales dashboard and opportunity workflow
• Pipeline, activities, and customer transaction context
Lead management
Enterprise
SoftwareGlimpse assessment: Strong
What it supports
Listed as available in product packaging
Entry point: Enterprise
Included in
✓ Enterprise
Pipeline management
Enterprise
SoftwareGlimpse assessment: Strong
What it supports
Listed as available in product packaging
Entry point: Enterprise
Included in
✓ Enterprise
SoftwareGlimpse teaching placeholder for Oracle NetSuite CRM pipeline concepts.
Screenshot source ↗
Deal management
Enterprise
SoftwareGlimpse assessment: Strong
What it supports
Listed as available in product packaging
Entry point: Enterprise
Included in
✓ Enterprise
Custom pipelines
Enterprise
SoftwareGlimpse assessment: Strong
What it supports
Listed as available in product packaging
Entry point: Enterprise
Included in
✓ Enterprise
Custom fields
Enterprise
SoftwareGlimpse assessment: Strong
What it supports
Listed as available in product packaging
Entry point: Enterprise
Included in
✓ Enterprise
Email sync
Enterprise
SoftwareGlimpse assessment: Strong
What it supports
Listed as available in product packaging
Entry point: Enterprise
Included in
✓ Enterprise
Email tracking
Enterprise
SoftwareGlimpse assessment: Limited
What it supports
Available with noted limits in current research
Entry point: Enterprise
Included in
✓ Enterprise
Workflow automation
Enterprise
SoftwareGlimpse assessment: Strong
What it supports
Listed as available in product packaging
Entry point: Enterprise
Included in
✓ Enterprise
Reporting
Enterprise
SoftwareGlimpse assessment: Strong
What it supports
Listed as available in product packaging
Entry point: Enterprise
Included in
✓ Enterprise
Mobile app
Enterprise
SoftwareGlimpse assessment: Strong
What it supports
Listed as available in product packaging
Entry point: Enterprise
Included in
✓ Enterprise
Sales automation
Enterprise
SoftwareGlimpse assessment: Strong
What it supports
Listed as available in product packaging
Entry point: Enterprise
Included in
✓ Enterprise
Integrations
Enterprise
SoftwareGlimpse assessment: Strong
What it supports
Listed as available in product packaging
Entry point: Enterprise
Included in
✓ Enterprise
AI assistance
Enterprise
SoftwareGlimpse assessment: Limited
What it supports
Available with noted limits in current research
Entry point: Enterprise
Included in
✓ Enterprise

All features

Contact management

NetSuite CRM: Sales

What this shows

Lead management

Pipeline management

Deal management

Custom pipelines

Custom fields

Email sync

Email tracking

Workflow automation

Reporting

Mobile app

Sales automation

Integrations

AI assistance