SoftwareGlimpse
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ManyChat Review

BUSINESS COMMUNICATIONS SOFTWARE

Choose ManyChat when you need marketing chatbot automations across Instagram/Messenger/WhatsApp with a Free path — not when you need a support-first omnichannel inbox or a business phone.

Last updated 2026-08-18Independent editorial review
  • Starting price

    $14.00/user/month

  • Free plan

    Yes

  • Free trial

    14 days

  • Best for

    Creators and ecommerce brands automating Instagram, Messenger and WhatsApp DMs

SoftwareGlimpse review

7.2/10

Good

  • ease of use9
  • voice messaging quality7
  • routing workflows6
  • integrations7
  • analytics6
  • outbound tools8
How we score →

All features

13 features

Official demos appear only beside high-value features where verified ResearchMedia is linked — not as a generic video gallery.

  • Cloud phone / VoIP

    Free

    SoftwareGlimpse assessment: Not supported

    What it supports

    • Entry point: Free

    Included in

    • Free
    • Essential
    • Pro
    • Business
    • Advanced
  • Call routing & IVR

    Free

    SoftwareGlimpse assessment: Not supported

    What it supports

    • Entry point: Free

    Included in

    • Free
    • Essential
    • Pro
    • Business
    • Advanced
  • Call recording

    Free

    SoftwareGlimpse assessment: Not supported

    What it supports

    • Entry point: Free

    Included in

    • Free
    • Essential
    • Pro
    • Business
    • Advanced
  • Power dialer

    Free

    SoftwareGlimpse assessment: Not supported

    What it supports

    • Entry point: Free

    Included in

    • Free
    • Essential
    • Pro
    • Business
    • Advanced
  • SMS messaging

    Free

    SoftwareGlimpse assessment: Plan-dependent

    What it supports

    • Entry point: Free

    Limitations

    • May require a higher plan than the entry tier

    Included in

    • Free
    • Essential
    • Pro
    • Business
    • Advanced

    This video is hosted on YouTube

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    Official vendor video

    What is Manychat? How to Automate DMs & Boost your Engagement

    What this shows

    • Manychat product introduction for automated DMs
    • Messenger, Instagram, and WhatsApp automation overview
    • Manychat product introduction for automated DMs
    • Messenger, Instagram, and WhatsApp automation overview
  • WhatsApp Business

    Free

    SoftwareGlimpse assessment: Plan-dependent

    What it supports

    • Entry point: Free

    Limitations

    • May require a higher plan than the entry tier

    Included in

    • Free
    • Essential
    • Pro
    • Business
    • Advanced
  • Shared inbox

    Free

    SoftwareGlimpse assessment: Strong

    What it supports

    • Listed as available in product packaging
    • Entry point: Free

    Included in

    • Free
    • Essential
    • Pro
    • Business
    • Advanced
  • Team messaging

    Free

    SoftwareGlimpse assessment: Not supported

    What it supports

    • Entry point: Free

    Included in

    • Free
    • Essential
    • Pro
    • Business
    • Advanced
  • Video meetings

    Free

    SoftwareGlimpse assessment: Not supported

    What it supports

    • Entry point: Free

    Included in

    • Free
    • Essential
    • Pro
    • Business
    • Advanced
  • CRM / CTI integrations

    Free

    SoftwareGlimpse assessment: Limited

    What it supports

    • Available with noted limits in current research
    • Entry point: Free

    Included in

    • Free
    • Essential
    • Pro
    • Business
    • Advanced
  • Analytics & reporting

    Free

    SoftwareGlimpse assessment: Limited

    What it supports

    • Available with noted limits in current research
    • Entry point: Free

    Included in

    • Free
    • Essential
    • Pro
    • Business
    • Advanced
  • AI assistance

    Free

    SoftwareGlimpse assessment: Plan-dependent

    What it supports

    • Entry point: Free

    Limitations

    • May require a higher plan than the entry tier

    Included in

    • Free
    • Essential
    • Pro
    • Business
    • Advanced
  • Unified multichannel inbox

    Free

    SoftwareGlimpse assessment: Limited

    What it supports

    • Available with noted limits in current research
    • Entry point: Free

    Included in

    • Free
    • Essential
    • Pro
    • Business
    • Advanced